Financial Reviews from user eric melendez

  • Feb 16, 2024 |

    External Accounts Transfer restrictions are absurd. Brio Direct is an online & mobile savings
    account . They blocked my ability to transfer external funds because they are asking for my id and statement from BofA. I provided my id when opened. I told them TWICE. Delete/forget the BofA account. Allow me to transfer my funds to my other accounts. I will no use BofA. They still saying they need the BofA documents while I'm telling them
    I will not use it. They still have restrictions in my savings account to do external transfers. Now, because of their fault I'm late to pay my credit card. So I will have to pay interests, charges & penalties. Poor service.
    Solution: Remove the restrictions to do external transfers.

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