Vio Bank, A Division of MidFirst Bank Reviews (38)

Rated 2.20 stars out of 5 - based on 25 reviews with ratings

  • Dec 21, 2023 |

    Very easy to setup 6 month 5.35% CD from cornerstone account

  • Aug 8, 2023 |

    I applied for an savings account online with this particular financial institution and was, ultimately, denied without a reason or explanation of why. It refused to release the reason(s) for denying the account application. I would NOT recommend this particular financial institution for any type of financial products or services.S

  • Jun 10, 2023 |

    helpful folks but not a frictionless process like Marcus or Ally.

  • May 22, 2023 |

    Transfers and external accounts all set up in three days.

  • May 19, 2023

    Excellent help setting up the Cornerstone.

  • May 10, 2023

    Online CDs 6 Month Rates

    In todays world, ViO is an up and coming bank for savings....more flex. is needed re external transfers in and out.....availability of cash on deposit significant factor these days....A ok for Vio wth a few tweaks.....

  • May 8, 2023 |

    rate ok ... but service is meh

  • May 8, 2023 |

    no problems..great rates

  • Mar 7, 2023 |

    This bank is a waste of time. Tried to set up account. Denied. Called the bank as it states in the denial. Waited on hold for 25 minutes. Rep told me they could not any reason why it was denied but I should apply again. Did this. Was again denied. Decided to stop wasting my time.

  • Jan 31, 2023 |

    Worked with Midfirst/Vio for years. Never a problem

  • Jan 16, 2023 |

    I will play my part and give my business to a small, family-owned company over a behemoth every time that I am given the chance with most products but Vio is a complete shitshow and has sent me back to Ally, a larger player but one that knows a thing or two about how to treat their customers.

  • Nov 20, 2022 |

    I recently filed a complaint against VIO Bank's parent, Mid First Bank, with the Comptroller of Currency and the Dept. of Justice, Atty. General of Calif. The essence of my complaint was that VIO Bank did not notify me as they claimed, of a new savings acct. with a higher yield, as my account had a rate of a much lower yield.

  • Sep 1, 2022 |

    awful POS. Sucks. Bad. crappy.

  • Jul 7, 2021 |

    Online Savings Rates

    Avoid unless you want to spend your life on hold arguing about fees. They eventually reimburse them, but the hours needed to do it ended up valuing my time around 20 cents each.

  • May 7, 2021 |

    Online Savings Rates

    I opened an account here having seen this listed here. Chasing rates or whatever nonsense I am engaged in. Swung my hard earned dinero over to some unknown bank and they immediately started charging me $5 statement fees and $10 excess transfer fees (saying that there is a regulatory requirement and thinking I am too stupid to know that it has been removed). I am going to Marcus now. They have no fees and have a 0.65% 9-month CD. I suggest you learn from my mistake.

  • Apr 10, 2021

    Online Savings Rates

    This isn't a bank. It is a scam to get your personal information. It should not be listed here. They have no interest in doing business with you.

  • Jan 5, 2021 |

    Online Savings Rates

    AVOID! Sneakers play games and take your money in fees and you'll end up earning much much less than Marcus or Ally.

  • Nov 6, 2020 |

    The offered a high rate of interest so I put in money. After the first month, the rate dropped significantly so I tried to take out my money. It made me fill out the transfer info, put in an amount & submit. Then it called my cell for a confirm # they provided on the pc. Once I did that, I submitted just to be told that I was trying to transfer more money than I was allowed. I did this annoying dance 3 times to get an amount the bank would allow me to transfer. It will now take over 1 month to get my money out of the bank! Stay away from them!

  • Sep 28, 2020 |

    Online Savings Rates

    Skip this one

  • Sep 17, 2020 |

    Online Savings Rates

    I don't like the hold times and all of that. I also don't like the falling rates without notice and all of that. But, my experience over the last 3 months has been better than that described by others here. It is middle of the road 3 stars.

  • Sep 8, 2020 |

    Online Savings Rates

    Please avoid this one at all costs. My wife and I put %500,000 in here (FDIC limits) and I am getting chest pains trying to get it back.

  • Aug 22, 2020 |

    Online Savings Rates

    very poor service and now they have lowered the rate so it is no longer competitive

  • Aug 9, 2020 |

    Online Savings Rates

    This is shit. Don't go near it.

  • Aug 2, 2020 |

    This supposed bank is a disaster. My husband and I tried to open an account today and tried filling out the application process several times and the information was correct however the computer said that it couldn't complete the process and to call Customer Service for assistance. The customer service rep was rude and said that he couldn't and wouldn't help me figure out what was wrong and that I would have to just keep trying. This is ridiculous as I have opened accounts with other banks using the same system without any problems and if I had a problem, their customer service representatives helped me complete the process. This bank is a joke. The customer service reps only read from a script and just say they can't help and that there is NO ONE that can assist! I emailed customer service and they won't respond. As previous reviewers state, "AVOID, AVOID, AVOID"! This really is against the law that they won't assist because when the customer has a disability and needs assistance-- they are required to help but again-- customer service said they Would Not and Could NOT help!!

  • Jan 21, 2020 |

    Online Savings Rates

    Vio Bank is a Mickey Mouse operation. Stick with a better known operation.

  • Dec 27, 2019 |

    Online Savings Rates

    Sorry, forgot my stars

  • Dec 27, 2019

    Online Savings Rates

    Easy application process, good APY and fast access and control online.

  • Nov 20, 2019

    Called the customer service number, because their online application wouldn't let me put my valid passport id # in. I'm disabled and don't have a drivers license or a state id. The fact that they won't take a valid passport which is the best form of identification should tell you something. Avoid, avoid, avoid!!!!

  • Nov 11, 2019 |

    Online Savings Rates

    Wonderful experience and easy to business with

  • Oct 23, 2019 |

    Online Savings Rates

    just a frustrating, disturbing experience all around.

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