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Terrible bank. Terrible service. Not equipped to service customers outside Florida. Plays games with your taxes by issuing 1090s whenever. Really shouldn't be on this list or your radar. Avoid.
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I am attracted to the rate, but will hold off based on prior experience. Agree with Fitzsimmons. I had an account there several years ago, and found it to be a phone account. Not an online account and not a branch account.
Harvey | Apr 17, 2018
I wanted to update this. These guys cannot even put their correct rates on their website. I would just say that they have operational inefficiencies as far as online is concerned. It is a phone account.
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Everything too tough - Finding the website, opening the account, transferring money, reaching customer support (impossible during off hours). I will leave the acct open as long as the rate remains competitive, but if I were starting this over I choose a better known name.
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The rate is solid about opening an account may be easy, but the interface is awful if you can even find it. I put $200,000 there and cannot confirm that they have it. I may be making $700 more on my cash over the next year than keeping it at Amex, but I wish I had saved myself the aggravation.
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Matty H
Sep 22, 2023 |