Milli Bank, a division of First National Bank of Omaha Reviews (5)

I was able to sign up and then there was a long delay before I was allowed to fund and a long delay to get funded. Once I got a little money in the account it seemed to be just a front for pushing other services. Closed this account and would avoid.

I would not trust Milli Vanilli
with $1 of my money, no customer service, no phone number, a complete joke !

Opening an account was so easy, unlike a lot of bank websites.

A family member recommended me to milli. He never had any issues with them and seemed to be fairly happy with them. However, as soon as I transferred my funds from my bank to milli’s savings account, milli “restricted” my account.

I received an email saying that my account had been restricted and that I needed to email them or message them on their app. I was not told why my account had been restricted but that it just simply was. What followed, was what i would describe as the worse 3 weeks of my life. I would email milli, receiving messages like “the support team will reach out to you in 1-2 business days.” That day never came.

For the first six days my money was not in my home bank and was not showing up in milli either. Imagine looking at your life savings account and seeing nothing there and no phone number, no customers service representative to help you. I would email milli every day, sometimes several times a day trying to get through for someone to help me. How is one supposed to pay my bills, groceries, and living expenses? I finally called the First National Bank of Omaha which is the bank that milli operates under and they told me that they could see my account, but could not connect me to a customer service rep from them. They had no number for this sub-division that could help me. Think about that for 2 seconds. There was literally no phone number to call and beg for help. This went on for weeks.

I have never been so emotionally, mentally, and physically stressed and angry at the same time. Some people have a decent experience with milli. Good for them. I just wish I would have read a review like this one before transferring a large chunk of my savings into their account. There are other online banks with high yield savings that actually have a customer service number. I would not wish the experience I had with milli to my worst enemy. God bless.

No problems at all getting set up and funded.