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never had a problem moving money in/out. After trying a couple banks with higher rates but less service will be moving my money back here.
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There is a lot to like about this account. American Express is a real organization and you are not playing with a bunch of amateurs like with a lot of these banks. However, they will be sure to lower the rate when others do. And, if you ever need to call for support (transfers, etc.) you can be sure that their call center reps will do everything possible to not be helpful (some of my experience may be due to the pandemic).
Jason | Nov 19, 2021
Real organization and all of that, but they lowered their rate to 0.40% last year and it has been stuck there. Not nice.
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Not such great CD rates from a company that has completely lost its edge.
Fred | May 24, 2017
I am in complete agreement with Jody.
Jody | May 24, 2017
I really don't care whether it has lost its edge. I will take a couple pennies less from a bank that is well recognized and provides outstanding customer service any day.
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I have been a customer since I first saw this bank advertised on this site in 2009. The rate is a little lower, but the service has always been excellent and very respectful. Nothing short of what you expect from Amex. Plus, I can now link the account to my credit card profile which is helpful.
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Chris
Aug 31, 2022