Kellogg Community Credit Union Reviews (1)

Disappointed with a car loan I got there. I asked if there was a penalty for prepayment and the loan officer assured me there wasn’t. He didn’t tell me that I was getting a pre-calculated loan ( Rule of 78) where extra payment goes toward interest rather than principal in first half of loan period. I had to call and ask questions and even speak to a supervisor who couldn’t explain why my next month’s interest rate went up after I put more money down. They sputtered and sputtered. I had to go online to figure it all out. Never again will I go back here after my car loan is paid off.