I've had a small BUSINESS ACCOUNT w/ RFCU for over 3 years now.
(in business for over 10 years)
Monday morning 11/06/23 the bank charged (STOLE)...
$180 (6 - $30.00 fees) in fees due to weekend (Sunday) banking.
(This is when the bank CLEARS all DEBITS before CREDITS...
Thereby stealing $180 from our account.)
This is an OBVIOUS WAY for RFCU to STEAL $$$ from small businesses like ours.
We had initiated $300 to be transferred to the business account on FRIDAY MORNING 11/03/23 to ensure the fees would not happen, but banks ensure DEBITS BEFORE CREDITS...
-> TO ENSURE MAXIMUM FEES.
"Missy" is the person who ensures the banking fees.
1. Missy never called me back to explain any reasons for the THEFT.
2. Missy returned ZERO $$$ back to our account.
3. Missy HUNG UP ON ME! (I called back)
4. Missy then spoke over me... & CALLED ME RUDE after I said that it was $180 THEFT!!!
5. Missy is an unacceptable representative of RFCU & Rude (Told me not to use my debit card to do business)
We are just a small business just trying to survive & have deal with numerous banks since our inception due to world wide shipping.
This situation was very disconcerting.
We are Looking for a new bank now.
Zero stars.
Conditions… Variable APR of Prime minus 1.01% in all states. Min loan amount $10,000. Max loan amount $200,000. 30-year term. Annual fee waived for the first year. See conditions for guarantee at thirdfederal.com.
Third Federal rate are typically 20% lower than other leaders
Guaranteed Lowest Rate
No closing costs, prepayment penalties, or minimum draw requirements
Available APRs range from 6.60% - 14.15*, which includes the payment of a higher origination fee in exchange for a reduced interest rate, which is not available to all applicants or in all states.(the advertised APR includes a combined 0.25% discount for opting into a credit union membership (0%) and enrolling in autopay (0.25%) as well as payment of higher origination fee in exchange for a reduced rate, which is not available to all applicants or in all states). The lowest APRs are only available to the most qualified applicants, depending on credit profile and the state where the property is located, and those who also select five year loan terms; APRs will be higher for other applicants and those who select longer loan terms. Rates change frequently so your exact APR will depend on the date you apply. APRs for home equity lines of credit do not include costs other than interest. You will be responsible for an origination fee of up to 4.99% of your initial draw, depending on the state in which your property is located and your credit profile. You may also be responsible for paying the costs of valuation if an AVM is not available for your property ($180), manual notarization if your county doesn’t permit eNotary ($380), and recording fees ($0 - $315) and recording taxes, which vary by state and county ($0-$1,400 per one hundred thousand dollars borrowed). Property insurance is required as a condition of the loan and flood insurance may be required if your property is located in a flood zone.
Flexible terms, borrow $15K-$400K, redraw up to 100%
Use to consolidate debt or finance your next home project
Available APRs range from 6.60% - 14.15*, which includes the payment of a higher origination fee in exchange for a reduced interest rate, which is not available to all applicants or in all states.(The advertised APR includes enrolling in autopay (0.25%) as well as payment of higher origination fee in exchange for a reduced rate, which is not available to all applicants or in all states). The lowest APRs are only available to the most qualified applicants, depending on credit profile and the state where the property is located, and those who also select five year loan terms; APRs will be higher for other applicants and those who select longer loan terms. Rates change frequently so your exact APR will depend on the date you apply. APRs for home equity lines of credit do not include costs other than interest. You will be responsible for an origination fee of up to 4.99% of your initial draw, depending on the state in which your property is located and your credit profile. You may also be responsible for paying the costs of valuation if an AVM is not available for your property ($180), manual notarization if your county doesn’t permit eNotary ($380), and recording fees ($0 - $315) and recording taxes, which vary by state and county ($0-$1,400 per one hundred thousand dollars borrowed). Property insurance is required as a condition of the loan and flood insurance may be required if your property is located in a flood zone. Consumers wishing to file a complaint against a mortgage company or a licensed residential mortgage loan originator should complete and send a complaint form to the Texas department of savings and mortgage lending, 2601 North Lamar, Suite 201, Austin, Texas 78705. Complaint forms and instructions may be obtained from the department’s website at www.sml.texas.gov. The department maintains a recovery fund to make payments of certain actual out of pocket damages sustained by borrowers caused by acts of licensed mortgage company.