Connexus Credit Union - Nationwide Branches

Josh Hinson | Feb 3, 2023

So I financed a camper through this group. The plumbing water sewer black and gray tank fell to the ground 30 days after purchase. It was being “ fixed “ for almost 5 months the dealer assured me I would be provided an extension for this time. Joe in collections would not budge he sent me info for Jason. I called Jason over a hundred times over the year of 2022 he never responded or answered my calls. Then 13 months later he sends me a real smart but message saying you got repossessed today and I want to be perfectly clear with you. We will not remove one penny from what you owe or make one adjustment! This guy went out of his way to contact me today with joe laughing to tell me that I had been repoed and to not expect them to come off a single penny and that i was actually still going to be charged 150$/ day per diem Like I said the unprofessional Jason I would like to provide full name but I don’t want this to get removed I called over 100 times left probably 50 voicemails and emails for him to call me so we could get it taking care of I was told he is the decision maker It took 13 months for Jason to contact me and when he did he was trying to rub in my face that my camper had been repossessed with Joe snickering in the back ground He said Joe Joe much are we still charging him per day close to $150 a day with per deim I’ve got the call recorded and will be taking it to my attorney Stay away from Connexus a bunch of crooks Joe was not anymore helpful he replied 2-3 times over the year but he was not willing to offer any deferment or anything at all he just said bank policy is 1 month only over the entire loan what a joke of a bank and this took place during Covid

Okeefjj | Sep 22, 2022

Super easy to join. Happy to receive 3.51% on a 12 month CD!

AlH | Oct 26, 2021

Not the easiest process and you really need to think twice before joining a credit union to make a little more on your cash. For me it was worthwhile and Cathy was super helpful.