Bank Fund Staff Credit Union - Nationwide Branches

CE | Dec 7, 2020

Worst Bank EVER!!!!, 1. They have more account intrusions than a windows OS and when you ask how it happened, they inform you have to file a police report in order to receive that information that doesn't add up if you investigated and found out what happened I have a right to know. 2nd their call center reps are the worst, rude and get easily offended when you ask them questions that they feel challenges their authority which is what, If I want to know where to find literature to confirm what you are saying I have the right, the location staff aren't that better they ignore you when you walk in and hold a 5-minute conversation with each other and look at you as to why are you here. 3rd they are full of crap when applying for loans when they decline it is well it could have been this but I don't know please look out for the letter and the has even less information just saying you were decline for all or any one of the reasons below which are generic but my other bank approves with no issues, but BFSFCU is suppose to be a member first credit union (ROTFL). Between the crappy customer service, the account intrusions, lack of transparency, their loan rejection criteria which are classified and need Top Secret w/Poly or they are just incompetent. It's a headache and an imploded enigma that sucks out your peace of mind completely. If you drink the KoolAid and decide to join or stay, I'll pray for you, but it's time for me to cut the cord.