USAA Federal Savings Bank

Headquarters

1 Norterra Dr
Phoenix, AZ 85085
See all branch locations →

ACH 314074269

Phone 800 531 8722

Notable Rates APY Vs.Others
Savings 1.10% 5.50% →
1-Year CD 2.05% 4.65% →
2-Year CD 1.65% 4.25% →
5-Year CD 1.50% 4.05% →
30-Year Mortgage N.A. 4.91% →
15-Year Mortgage N.A. 4.39% →
HELOC N.A. 0.99% →

Reviewed by RYAN S | November 28, 2022 |

While USAA was at one point a great option for all your banking needs, the service has deteriorated so much that I'm currently in the process of changing banks after more than 2 decades. The final straw was on November 23rd, 2022, the day before Thanksgiving. On the 22nd of November I deposited two checks written to me by a family member, but woke up on the 23rd to find my account was locked. I called in to see what the issue was and was told by the clerk, quite rudely, that my deposits were suspicious. While I understand the need to hold the funds at times to verify funds are available, I do not understand nor appreciate being laughed at by the bank clerk who attempted to ridicule me. After being admonished by the clerk, she said my online account would be reinstated. Of course, it was not, so I was forced to call in yet again to reinstate access to the bank through my smart phone. On Friday, the 24th of November, I called in to make a complaint about my experience. The person I spoke to this time made excuses for why the first clerk was so rude, yet didn't bother to ask who I had spoken to or when this discussion had happened.

USAA no longer cares. I believe poor leadership from those at the top have ruined the organization. As a disabled Army veteran, I used to be able to rely on USAA to treat me with dignity and respect, but sadly this is no longer the case. It's sad, as their insurance products are wonderful, but banking here is far more trouble than it's worth.


2024 Overview

General Bank Information

USAA Federal Savings Bank is an FDIC insured institution located in Phoenix, AZ. It was founded in 1983 and has approximately $111.71 billion in assets.

FDIC Insured Yes
FDIC Certificate # 32188
Date Established 1983
Assets $ 111.71 billion
Loans $ 42.75 billion
Deposits $ 98.09 billion
Capital $ 3.72 billion
 

For a more detailed analysis of USAA Federal Savings Bank's financial condition and a description of what these numbers mean, please visit the Financial Details section on the Analysis page.

Deposit Rates - December 18, 2024

Your Current Location: Ohio, OH 43085

Savings and Money Market Rates APY MIN MAX
USAA Savings
0.01% $1 - Learn More
USAA Performance First
1.10% $500,000 - Learn More
CD Rates APY MIN MAX
6 Month CD
2.50% $1,000 - Learn More
9 Month CD
2.25% $1,000 - Learn More
12 Month CD
2.05% $1,000 - Learn More
18 Month CD
1.80% $1,000 - Learn More
24 Month CD
1.65% $1,000 - Learn More
36 Month CD
1.55% $1,000 - Learn More
48 Month CD
1.50% $1,000 - Learn More
60 Month CD
1.50% $1,000 - Learn More

Int Checking Rates APY MIN MAX
USAA Classic Checking
0.01% $1,000 - Learn MoreShow Less

Online Only Savings Rates of USAA Federal Savings Bank

Online Savings Rates APY MIN MAX
USAA Savings
0.01% $10,000 - Learn More
USAA Performance First
1.45% $1,000,000 - Learn More

Online Only CD Rates of USAA Federal Savings Bank

Online CD Rates APY MIN MAX
9 Month CD
3.20% $1,000 - Learn More
12 Mo CD 1K
3.00% $1,000 - Learn More
18 Mo CD
2.80% $1,000 - Learn More
24 Mo CD
2.60% $1,000 - Learn More
36 Mo CD
2.55% $1,000 - Learn More
48 Mo CD 1K
2.50% $1,000 - Learn More
60 Mo CD 1K
2.50% $1,000 - Learn More
Checking Rates APY MIN FEE
Classic Checking 0.01% $0 $0.00 Learn MoreShow Less

Bank Online Offers


Loan Rates - December 18, 2024

Your Current Location: Ohio, OH 43085

There are currently no loan rates available for USAA Federal Savings Bank

Please contact the bank for questions about their loan products. In the meantime you may wish to consider these offerings:




Featured - Ohio 30 Year Fixed Mortgage Rates 2024

Lender APR Rate (%) Monthly
Payment
Learn More
District Lending
NMLS ID: 1835285
6.344% 6.250%
0.50 points
$3,203 fees
$1,971 Learn More
Sebonic
NMLS ID: 66247
6.465% 6.375%
1.00 points
$3,034 fees
$1,997 Learn More
Pure Rate Mortgage
NMLS ID: 2578474
6.482% 6.375%
0.75 points
$3,610 fees
$1,997 Learn More
Advantage Lending
NMLS ID: 2592312
License#: RM.805266.000
6.623% 6.500%
0.88 points
$4,281 fees
$2,023 Learn More

Featured - Ohio Home Equity Line Of Credit Rates 2024

Lender APR (%)? Monthly Payment? Learn More
Third Federal Savings and Loan
Third Federal Savings and Loan
See Table
Intro APR 7.240 %
After Intro: 7.240 %
$0 Learn More
More Info
Rate
Rate
See Table
Intro APR 7.900 %
After Intro: 7.900 %
$25,000 Learn More
More Info
Achieve Loans
Achieve Loans
See Table
Intro APR 10.625 %
After Intro: 10.625 %
$0 Learn More
More Info

Note to USAA Federal Savings Bank
To upload and update your bank's rates please register. It is free to register and add rates.

Branches

USAA Federal Savings Bank branches and locations in your neighborhood. Input a different zip code to find branches and locations for any neighborhood in the United States.

Your Location:
Columbus,Ohio


USAA Federal Savings Bank Locations around zip code 43085


BranchDistance Map View Lobby Hours

Usaa Federal Savings Bank

1095.37 A View Lobby Hours


Climate Policy and Initiatives

USAA Federal Savings Bank is encouraged to provide us with this information. When we receive this information from the bank, we will provide it here.


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Customer Reviews for USAA Federal Savings Bank


  • November 28, 2022 |

    While USAA was at one point a great option for all your banking needs, the service has deteriorated so much that I'm currently in the process of changing banks after more than 2 decades. The final straw was on November 23rd, 2022, the day before Thanksgiving. On the 22nd of November I deposited two checks written to me by a family member, but woke up on the 23rd to find my account was locked. I called in to see what the issue was and was told by the clerk, quite rudely, that my deposits were suspicious. While I understand the need to hold the funds at times to verify funds are available, I do not understand nor appreciate being laughed at by the bank clerk who attempted to ridicule me. After being admonished by the clerk, she said my online account would be reinstated. Of course, it was not, so I was forced to call in yet again to reinstate access to the bank through my smart phone. On Friday, the 24th of November, I called in to make a complaint about my experience. The person I spoke to this time made excuses for why the first clerk was so rude, yet didn't bother to ask who I had spoken to or when this discussion had happened.

    USAA no longer cares. I believe poor leadership from those at the top have ruined the organization. As a disabled Army veteran, I used to be able to rely on USAA to treat me with dignity and respect, but sadly this is no longer the case. It's sad, as their insurance products are wonderful, but banking here is far more trouble than it's worth.

  • August 8, 2022 |

    Left USAA after 30 years and never looked back. The rates were high and the claims problems were horrible once a major claim hit (my first and only one). Much happier since leaving USAA (and there rigid, unbendable practices) behind.


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