Sallie Mae Bank Reviews (45)

Rated 2.33 stars out of 5 - based on 6 reviews with ratings
  • May 7, 2017 |

    Customer service is awful. System won't allow 0 stars.

  • Feb 26, 2017 |

    Nice rates on savings and 1-year CDs but be prepared for attrocous CS.

  • Feb 8, 2017 |

    Online CDs 12 Month Rates

    The customer service is awful. If you try sending a message with a question, you will never get it properly answered, and the website times out all the time. Still these rates are good.

  • Feb 1, 2017 |

    Very nice that they raised the rate. I've always found this one as good as the others, but with the instability in Washington I am more careful with this one to keep in below FDIC insurance limits.

  • Aug 15, 2016 |

    Do you have 2 yr CD

  • Jul 6, 2016 |

    Online CDs 12 Month Rates

    Found the 1 year CD easy to set up, and a good place to put my cash that I don't need. The 10 day hold thing is a drag, so I funded my CD directly from an outside account. The low minimum was also nice.

  • May 2, 2016

    Been using Sallie Mae bank for a few years. Online interface is easy, but I don't like the lengthy delays between when I transfer cash in with the ACH and when it clears and shows in the account. Takes something like 10 business days. I sometimes do this to buy 1 year CDs there, and it frustrates me that I have to wait forever for my money to appear.

  • Apr 11, 2016

    Online CDs 36 Month Rates

    how do I open an online CD?

  • Mar 17, 2016

    CDs 12 Month Rates

    Very easy to set up a CD on their site. Rate is good, relatively speaking and the 12 month product has a 3 month breakage penalty so there isn't much risk. The only drag is that if you are planning to open a CD from your Sallie Mae savings account, the money is not available to use until a 10 day hold has passed.

  • Oct 13, 2015

    Do you have any branch serving California or zip code 91739

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