Prime Alliance Bank Reviews (11)
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Fully functional bank account that would be great for my needs, but the quarterly interest payment thing is a real nuisance. I wish they would change it. It isn't market.
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Prime Alliance Bank has a single branch (outside Salt Lake City) and does an excellent job with distance banking (we are based in Washington state). It stands out in several ways: (1) Interfacing with the bank is a dream come true. A live human being actually answers the phone (no queue line) and that person can usually handle the issue. (2) Another amazing standout feature is the speed at which they agreed to prepare a Bank Verification Letter that Amex was requiring when I opened took out a an Amex card. (3) As far as the account itself goes, Prime Alliance grants check writing privileges and allows joint (to include JTWROS) accounts, with a POD (Pay on Death) option (it is surprising how some of the high interest paying banks do not permit joint accounts or do not allow the Pay on Death feature. (4) Best feature of all: ACH transfers to my other bank accounts arrive THE NEXT DAY (submit request before 5pm MST). Never had a bank so fast on these. I am used to these taking 2 to 3 business days, often 3. Online interface is excellent. My sole regret is not dumping the major name brand bank I was using years earlier.
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I opened the account, having seen it listed on this site or on ratesandinfo.com after they raised their rate. I have not been disappointed but I have not needed to reach customer service. I did notice that interest is only credited quarterly and that means you will lose accrued interest in you close it on a day other than Jan 1, April 1, July 1 or October 1.
jennilou23 | Apr 4, 2022
You will not lose interest if closed before the next interest posting
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Prime Alliance is another one of these tiny Utah banks that sometimes competes for deposit dollars. It is a little strange with all of the limitations on transfers but these limitations are easily defeated / overcome by transferring in and out from an external account (in my case at Wells Fargo). As long as you can do that, the rate makes it worthwhile. Phone support is also very helpful.
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JBaker65
May 6, 2023 |