Reviewed by Elba Orengo | December 29, 2023 |
I am giving 1-star because I can't give a 0!
My mom moved to California to live with me, she is 85 and I'm her caretaker. My mom with her altruistic mindset decided (against our advice) to keep some of her assets in Puerto Rico, "to help the economy of the Island" (her words).
But now she needs to transfer all her accounts due to her physical and medical needs. Because of this, she requested the cancellation of a CD she has with Oriental Bank. She called countless times to the San Patricio branch, and so did I. However, every time the calls got immediately transferred to the headquarters in Hato Rey. Then, we get "educated" with the fact that we need to contact the branch and not the headquarters. No matter how many times we clarified that THEIR switchboard is the one at fault (I'm guessing the switchboard is suffering from some sort of IT-dyslexia!) we still get the reply that WE need to CONTACT or VISIT the branch (hello, our home in California is precisely 3,594 miles away!).
Finally, one representative told us what to do and sent us the form we needed to fill out in order to cancel the CD and get a check for its value.
We did EVERYTHING! And guess what, instead of a check she got a notification that her certificate of deposit was RENEWED!!!
We called again, and again, and again, to DEMAND her check. Surprise, surprise the dyslexic switchboard STRIKES BACK!
She needs her money, and she can't travel to Puerto Rico!
0 star is probably too much!
2024 Overview
General Bank Information
Oriental Bank is an FDIC insured institution located in San Juan, PR. It was founded in 1965 and has approximately $11.15 billion in assets. Customers can open an account at one of its 54 branches.
| FDIC Insured | Yes |
| FDIC Certificate | # 31469 |
| Date Established | 1965 |
| Assets | $ 11.15 billion |
| Loans | $ 7.50 billion |
| Deposits | $ 9.62 billion |
| Capital | $ 1,143.37 million |
For a more detailed analysis of Oriental Bank's financial condition and a description of what these numbers mean, please visit the Financial Details section.
Deposit Rates - November 23, 2024
Your Current Location: Ohio, OH 43085
Loan Rates - November 23, 2024
Your Current Location: Ohio, OH 43085
There are currently no loan rates available for Oriental Bank
Please contact the bank for questions about their loan products. In the meantime you may wish to consider these offerings:
Featured - Ohio 30 Year Fixed Mortgage Rates 2024
| Lender | APR | Rate (%) | Monthly Payment |
Learn More |
|---|---|---|---|---|
NMLS ID: 1835285 |
6.391% |
6.250% 1.00 points $4,800 fees |
$1,971 | Learn More |
NMLS ID: 1025894 |
6.956% |
6.875% 0.63 points $2,642 fees |
$2,103 | Learn More |
NMLS ID: 3030 |
7.225% |
7.125% 1.00 points $3,200 fees |
$2,156 | Learn More |
NMLS ID: 491986 |
points fees |
Learn More |
Featured - Ohio Home Equity Line Of Credit Rates 2024
| Lender | APR (%)? | Monthly Payment? | Learn More |
|---|---|---|---|
Third Federal Savings and Loan See Table |
Intro APR
7.240 %
After Intro: 7.240 % |
$0 |
Learn More
More Info |
Note to Oriental Bank
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Branches
Oriental Bank branches and locations in your neighborhood. Input a different zip code to find branches and locations for any neighborhood in the United States.
Your Location:
Columbus,Ohio
Oriental Bank Locations around zip code 43085
| Branch | Distance | Map | View Lobby Hours |
|---|---|---|---|
| 1707.69 | A | View Lobby Hours | |
| 1711.14 | B | View Lobby Hours | |
| 1719.01 | C | View Lobby Hours | |
| 1722.47 | D | View Lobby Hours | |
| 1723.24 | E | View Lobby Hours | |
| 1723.24 | F | View Lobby Hours | |
| 1726.58 | G | View Lobby Hours | |
| 1731.37 | H | View Lobby Hours | |
| 1733.35 | I | View Lobby Hours | |
| 1734.04 | J | View Lobby Hours | |
| 1735.40 | K | View Lobby Hours | |
| 1735.62 | L | View Lobby Hours | |
| 1735.62 | M | View Lobby Hours | |
| 1736.09 | N | View Lobby Hours | |
| 1736.53 | O | View Lobby Hours | |
| 1737.20 | P | View Lobby Hours | |
| 1737.99 | Q | View Lobby Hours | |
| 1738.00 | R | View Lobby Hours | |
| 1738.28 | S | View Lobby Hours | |
| 1740.12 | T | View Lobby Hours | |
| 1741.08 | U | View Lobby Hours | |
| 1741.08 | V | View Lobby Hours | |
| 1741.12 | W | View Lobby Hours | |
| 1741.88 | X | View Lobby Hours | |
| 1741.88 | Y | View Lobby Hours | |
| 1741.88 | Z | View Lobby Hours |
Climate Policy and Initiatives
Oriental Bank is encouraged to provide us with this information. When we receive this information from the bank, we will provide it here.
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Financial Details
Oriental Bank Ratio Analysis
The following ratios and data are available to help you better understand the financial condition of Oriental Bank. The data is provided by the FDIC. All banks listed on BestCashCow.com are FDIC-insured. No depositor has ever lost deposits that have been within the FDIC insurance limits.
Texas Ratio
| Oriental Bank | U.S. Bank Average |
|---|---|
| 9.21% | 4.48% |
The Texas Ratio compares the bank’s non performing assets (non-performing loans and real estate owned) with its tangible common equity and its loan loss reserves. A lower Texas ratio indicates better coverage of problem loans. The closer the Texas Ratio is to 1-to-1 or 100%, the less capital and reserves a bank has to absorb its loan losses.
As of June 30, 2024, Oriental Bank had $113,237,000 in non-current loans and $6,525,000 in owned real estate. To cover these potential losses it had $1,143,368,000 in equity and $157,301,000 in loans loss reserves. That gives it a Texas Ratio of 9.21%.
Return on Equity
| Oriental Bank | U.S. Bank Average |
|---|---|
| 17.25% | 10.46% |
Oriental Bank has a Return on Equity of 17.25% versus the BestCashCow average of 10.46%. Return on equity measures how efficiently a bank is making money from its capital. A bank with a consistently high ROE can be considered well run. A bank with a consistently low ROE can be considered poorly run.
Capitalization
| Oriental Bank | U.S. Bank Average |
|---|---|
| 10.25% | 10.84% |
Oriental Bank has a Capitalization of 10.25% versus the BestCashCow average of 10.84. Capitalization measures how much equity capital a bank has to underpin loans and other assets on its balance sheet. The higher the capitalization number the more secure a bank is considered.
Oriental Bank Balance Sheet Analysis
As of June 30, 2024, Oriental Bank had assets of $11,153,720,000, loans of $7,503,142,000, and deposits of $9,615,826,000. Long-term increases in deposits shows a bank's ability to raise funds to grow its loans and assets. Loan and asset growth may rise or fall depending on a bank's strategy for growth. Sharp rises and falls in assets, deposits, and loans can be problematic, indicating a loosening of lending standards, or financial distress leading to reduced lending. A big change in these figured can also be from a bank acquisition or merger.
Summary Balance Sheet
June 30, 2024| ASSETS | |
|---|---|
| Cash & Balances due from depository institutions | $ 639.58 million |
| Interest-bearing balances | $ 594.02 million |
| Total securities | $ 2.44 billion |
| Federal funds sold and reverse repurchase | N.A. |
| Net loans and leases | $ 7.50 billion |
| Loan loss allowance | $ 157.30 million |
| Trading account assets | N.A. |
| Bank premises and fixed assets | N.A. |
| Other real estate owned | $ 6.53 million |
| Goodwill and other intangibles | $ 151.59 million |
| All other assets | $ 383.09 million |
| Total Assets | $ 10.01 billion |
| LIABILITIES | |
|---|---|
| Total deposits | $ 9.62 billion |
| Interest-bearing deposits | $ 7.00 billion |
| Deposits held in domestic offices | $ 9.62 billion |
| % insured (estimated) | 48.24% |
| Federal funds purchased and repurchase agreements | N.A. |
| Trading liabilities | N.A. |
| Other borrowed funds | $ 90.44 million |
| Subordinated debt | N.A. |
| All other liabilities | $ 95.17 million |
| Total Liabilities | $ 10.01 billion |
| Shareholders’ Equity | $ 1,143.37 million |
Summary Income Statement
June 30, 2024| INCOME AND EXPENSES | |
|---|---|
| Total Interest Income | $ 370.60 million |
| Total Interest Expense | $ 77.39 million |
| Net interest income | $ 293.20 million |
| Provision for loan and lease losses | $ 30.70 million |
| Total non interest income | $ 49.58 million |
| Total non interest expense | $ 179.00 million |
| Pre-tax Net Operating Income | $ 111.21 million |
Bank Loan Profile?
The top three loan types in Oriental Bank’s loan portfolio are 1-4 Family Residential Loans, Consumer Auto Loans, and Commercial and Industrial Loans.
Compared to other banks in , Oriental Bank has a significantly higher percent of Consumer Auto Loans, Small Business Loans, Commercial and Industrial Loans, Farm Loans on its balance sheet, potentially indicating a specialty in that lending area.
Note: Percentages may not sum to 100% due to rounding and double categorization of some loan types. All data from the FDIC. Additional information about this table.
| % Loans |
% Comparison to Other Banks |
|||
|---|---|---|---|---|
| Low | Med | High | ||
| 1-4 Family Residential Loans | 24.63 | ✓ | ||
| Multifamily Mortgages |
0.52 | ✓ | ||
| Credit Card Loans | 0.59 | ✓ | ||
| Consumer Auto Loans | 23.60 | ✓ | ||
| Small Business Loans | 2.52 | ✓ | ||
| Construction and Development Loans | 1.09 | ✓ | ||
| Commercial Real Estate | 13.69 | ✓ | ||
| Commercial and Industrial Loans | 16.47 | ✓ | ||
| Farm Loans | 0.05 | ✓ | ||
Customer Reviews for Oriental Bank
Elba Orengo
December 29, 2023 |
I am giving 1-star because I can't give a 0!
My mom moved to California to live with me, she is 85 and I'm her caretaker. My mom with her altruistic mindset decided (against our advice) to keep some of her assets in Puerto Rico, "to help the economy of the Island" (her words).
But now she needs to transfer all her accounts due to her physical and medical needs. Because of this, she requested the cancellation of a CD she has with Oriental Bank. She called countless times to the San Patricio branch, and so did I. However, every time the calls got immediately transferred to the headquarters in Hato Rey. Then, we get "educated" with the fact that we need to contact the branch and not the headquarters. No matter how many times we clarified that THEIR switchboard is the one at fault (I'm guessing the switchboard is suffering from some sort of IT-dyslexia!) we still get the reply that WE need to CONTACT or VISIT the branch (hello, our home in California is precisely 3,594 miles away!).
Finally, one representative told us what to do and sent us the form we needed to fill out in order to cancel the CD and get a check for its value.
We did EVERYTHING! And guess what, instead of a check she got a notification that her certificate of deposit was RENEWED!!!
We called again, and again, and again, to DEMAND her check. Surprise, surprise the dyslexic switchboard STRIKES BACK!
She needs her money, and she can't travel to Puerto Rico!
0 star is probably too much!
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