Hawthorn Bank Reviews (4)
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horrid bank with incompetent and rude staff that treat you like a problem for wanting to do banking business. As if doing there job in a problem you caused instead of a customer to be served. closed my accounts after more that ten years. Do yourself a favor and bank anywhere else.
mike also | May 31, 2023
sounds like someone expects the respect that they don't want to give out.
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When you open a loan, they do not put that account with your others. This makes it extremely hard to pay it. This also allows them to rack up extra interest. Our loan officer was sarcastic and rude and unhelpful about the issue. His boss did nothing about the employee's behavior and thwn the boss's boss never returned my phone call. They obviously don't care about customer service or retaining customers. The employees are allowed to say what they want and treat you how they want with no repercussions.
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mike
Apr 5, 2023 | | Replies 1