First Merchants Bank Reviews (4)

DO NOT TRUST THIS BANK. I caught them Ted handed trying to hold my funds through various methods even going so far as to not allow me to transfer my funds to another bank. I've been banking with them for over 10 years and have had a myriad of different issues with them which I k ow get another bank but I'm already busy holding down two jobs that take up the majority of my time. Because of their hold I have not eaten in two days and am unable to pay my rent putting my housing in jeopardy. Currently contacting the EFTA as well as a lawyer to enter arbitration over this.

I can't stress enough DO NOT TRUST THIS BANK!!!

Rates are not the actual rate. The actual rates are 1% or more lower. Bank says they "don't know why" that rate show up. I do - it's a bait and switch.

Flossmoor, IL Bank Manager determined that the Durable Power of Attorney was no longer valid, with no contact with the Power of Attorney (with an explanation) whatsoever, working only with a co-signatory, who emptied the account.

If only I could rate with zero stars, I would. They just took over a great local, community bank called iAB. I have had more problems with First Merchants in a month than I have had with banks ever.

-First they had us verify our contact info, which we did. When the merger was complete, suddenly the contact info is wrong.

-Second, if you want to use an app, good luck figuring out who gets the app as you can only have one app per account.

-Third, you cannot us Chrome because there is a known glitch.

-Customer service isn't great either.

Time to find a better bank. Which could be any other bank in the country.

I miss my friendly, local bank.