Fidelity Bank Reviews (3)

Upon entering the Savanna Location, I 1st waited and waited and then was told it was gonna be a few minutes; Therefore when one's app once I got to deposit money they tried to tell me it was too late. To continue my dispute the teller later went back and came back with a woman who proceeded to tell me she had worked there for 23 years clears and that she is the vice president. The way she presented herself, was that exactly of a 13 year old girl, raging with uncontrollable hormones, that make ones attitude quite, ugly and uncomfortable to be around. I decided that I should ask to speak to the president, Her words to me where " He's in a meeting right now. He can call you later when hes done and I'm closing your account, I don't mess around!" Then they refused to take my number, for the president to call me. And since we discussed the closing of my account I asked for my money and she said" yeah what's not negative". Then began to get even more nasty with me growling " Why are you still standing here?" I replied "didn't we just discuss this you're closing my account so I'm waiting for my money., Are you really getting even more nasty with me right now because I'm waiting on you to do your job?" The teller then threw me the money, out of my checking account only. Which then maybe ask" Are you serious ? Did you just throw my own money at me?" As she slinked back in her seat, Crossing her arms, and turning her nose up, she snarled, "Yeah!"
I've never heard or seen of a business conducted this way. I am truly amazed that it has been capable of staying open, with such poor, inappropriate, negligent, slow, intimidating staff.

Yes they did they did mine and wrongfully so. I wanted to speak with Management, To help resolve issue. This woman then proceeded to tell me she'd worked there for 23 years and she was the vice president
(Mind you there are 2 vice presidents) . I asked to speak to the president of the bank. To which i was Told yes but I'm closing your account I don't mess around. As one would expect the president was in a meeting and has never reached out to speak with me. Horrible experience I hope no one else ever has to endure.

Yes although, when I went a many of times( talking multiple times a month) they were out of money or out of order. So I would have to pay an ATM fee at a different bank to withdraw my money.