Discover Bank Reviews (15)

AVOID at all costs. We read the addendum to the final page of the LENGTHY account agreement mailed to us after completing the online portion. Guess what? It gives this sweet seeming Discover Bank access to our CELL PHONES, including FUTURE CELL PHONES, IMEI records, etc to use. This is a gross invasion of privacy. I called them closed the account immediately, before it was funded. I told them do not ever slip a key privacy invasion into an amendment of the final page of about 40 or so pages of technical jargon for the account agreement, because when word travels, I suspect this otherwise outstanding, friendly bank realize a major drop in customers. DO NOT BANK HERE UNLESS THEY CHANGE THIS DRACONIAN POLICY GRANTING THEM RECORDS TO YOUR CELL PHONE. If this has happened on April 1st, I would have though someone might be playing a prank. It is like Orwell's 1984. Disguised in a bank agreement. Again, AVOID THIS BANK. If you elect to proceed with an account, read EVERY LAST LINE of EACH PAGE. *My personal recommendation: Read it from the LAST PAGE to the FIRST PAGE.
Review on the Online bank

Great online savings account and credit card. Great ach limits, good enough apy though not the highest, and good customer service.
Review on the Online bank

Comparing other online banks including Ally, Discover has never let me down.

Having accounts with them for 12 plus years, and being a AAA member, I get five basis points more interest over the published rates.

I wish Discover would allow users to be able to scan checks with their home computer and upload the deposits like Ally Bank does.

But over all, they get a 4.5 out of 5 in my humble view. Another plus is that ALL their customer service is based in the United States or Canada.

two thumbs up
Review on the Online bank

I opened a Discover account on April 6, 2020. Deposit accepted on 10th of April. Four days after deposit, $200 bonus was credited to my account. Only issue, the dividend rate dropped from 1.5% to 1.4%, but with what's going in the world, I guess it should have been expected. Anyway, so far so good.
Review on the Online bank

i have had cds at Discover Bank for 6 or 7 years. I can almost always find a little better rate but in the end the reason I stay at Discover is the phone is answered within the first 3 or 4 rings EVERY time i have called for all those years and the individual who answers IS the IRA specialist who takes care of my need then and there. never have i been put on hold or transferred to someone else.
Review on the Online bank

I have had CDs with Discover Bank for 10 yrs. I have used mail, phone and email to work out new investments and cashing in of CDs with no difficulty. While you don't get the pleasure of face-to-face service that you get from a local credit union or small bank, I found investing with them easy and fast
Review on the Online bank

Application for savings account left in limbo for a week. Told that bank was not permitted to communicate either by email or phone to inform customer of need for additional document !!!
Not logical or confidence inspiring.
Review on the Online bank

Just opened a savings account with Discover. Great customer service. Not the highest rates but very competitive. I have had no issues. They make opening an account simple. If you enter a transfer on Tuesday it will not be available until Monday of following week. This is not a problem for me. I don't put money in a savings that I need right away. That is what checking accounts are for. I highly recommend Discover.
Review on the Online bank

I have been dealing with Discover for years, they are very slow to help when needed, good rate ( with AAA) fair service
Review on the Online bank

great job aaaaaaa+
Review on the Online bank

These guys are not into providing info to their customer.
Review on the Online bank

No problems at all.
Review on the Online bank

I had an account. I closed it. Service seemed distant. Felt like I had walked into a McDonalds when I really needed Olive Garden.
Review on the Online bank