Customers Bank

Headquarters

40 General Warren Blvd
Malvern, PA 19355
See all branch locations →

Notable Rates APY Vs.Others
Savings 4.73% 5.50% →
1-Year CD N.A. 4.80% →
2-Year CD 4.15% 4.25% →
5-Year CD 3.70% 4.00% →
30-Year Mortgage N.A. 4.91% →
15-Year Mortgage N.A. 4.39% →
HELOC N.A. 0.99% →

2024 Overview

General Bank Information

Customers Bank is an FDIC insured institution located in Malvern, PA. It was founded in 1997 and has approximately $20.96 billion in assets. Customers can open an account at one of its 16 branches.

FDIC Insured Yes
FDIC Certificate # 34444
Date Established 1997
Assets $ 20.96 billion
Loans $ 13.50 billion
Deposits $ 17.84 billion
Capital $ 1,796.33 million
 

For a more detailed analysis of Customers Bank's financial condition and a description of what these numbers mean, please visit the Financial Details section.

Deposit Rates - November 2, 2024

Your Current Location: Ohio, OH 43085

Savings and Money Market Rates APY MIN MAX
Personal Savings
4.73% $25 - Learn More
CD Rates APY MIN MAX
24 Mo CD
4.15% $500 - Learn More
36 Mo CD
4.10% $500 - Learn More
48 Mo CD
3.75% $500 - Learn More
60 Mo CD
3.70% $500 - Learn More


Loan Rates - November 2, 2024

Your Current Location: Ohio, OH 43085

There are currently no loan rates available for Customers Bank

Please contact the bank for questions about their loan products. In the meantime you may wish to consider these offerings:




Featured - Ohio 30 Year Fixed Mortgage Rates 2024

Lender APR Rate (%) Monthly
Payment
Learn More
Midwest Mortgage Lending
NMLS ID: 2262032
License#: RM.804810.000
6.391% 6.250%
1.00 points
$4,800 fees
$1,971 Learn More
District Lending
NMLS ID: 1835285
6.494% 6.375%
0.75 points
$4,000 fees
$1,997 Learn More
PenFed Credit Union
NMLS ID: 401822
6.818% 6.625%
1.00 points
$6,400 fees
$2,049 Learn More
Mutual of Omaha Mortgage, Inc.
NMLS ID: 1025894
6.987% 6.875%
0.88 points
$3,654 fees
$2,103 Learn More

Featured - Ohio Home Equity Line Of Credit Rates 2024

Lender APR (%)? Monthly Payment? Learn More
Third Federal Savings and Loan
Third Federal Savings and Loan
See Table
Intro APR 7.490 %
After Intro: 7.490 %
$0 Learn More
More Info
Achieve Loans
Achieve Loans
See Table
Intro APR 9.250 %
After Intro: 9.250 %
$0 Learn More
More Info

Note to Customers Bank
To upload and update your bank's rates please register. It is free to register and add rates.

Branches

Customers Bank branches and locations in your neighborhood. Input a different zip code to find branches and locations for any neighborhood in the United States.

Your Location:
Columbus,Ohio



Climate Policy and Initiatives

Customers Bank is encouraged to provide us with this information. When we receive this information from the bank, we will provide it here.


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Financial Details

Customers Bank Ratio Analysis

The following ratios and data are available to help you better understand the financial condition of Customers Bank. The data is provided by the FDIC. All banks listed on BestCashCow.com are FDIC-insured. No depositor has ever lost deposits that have been within the FDIC insurance limits.

Texas Ratio
Customers Bank U.S. Bank Average
3.46% 4.48%

The Texas Ratio compares the bank’s non performing assets (non-performing loans and real estate owned) with its tangible common equity and its loan loss reserves. A lower Texas ratio indicates better coverage of problem loans. The closer the Texas Ratio is to 1-to-1 or 100%, the less capital and reserves a bank has to absorb its loan losses.

As of June 30, 2024, Customers Bank had $66,693,000 in non-current loans and $0 in owned real estate. To cover these potential losses it had $1,796,333,000 in equity and $132,436,000 in loans loss reserves. That gives it a Texas Ratio of 3.46%.

Return on Equity
Customers Bank U.S. Bank Average
12.76% 10.46%

Customers Bank has a Return on Equity of 12.76% versus the BestCashCow average of 10.46%. Return on equity measures how efficiently a bank is making money from its capital. A bank with a consistently high ROE can be considered well run. A bank with a consistently low ROE can be considered poorly run.

Capitalization
Customers Bank U.S. Bank Average
8.57% 10.84%

Customers Bank has a Capitalization of 8.57% versus the BestCashCow average of 10.84. Capitalization measures how much equity capital a bank has to underpin loans and other assets on its balance sheet. The higher the capitalization number the more secure a bank is considered.

Customers Bank Balance Sheet Analysis

As of June 30, 2024, Customers Bank had assets of $20,956,641,000, loans of $13,500,203,000, and deposits of $17,836,965,000. Long-term increases in deposits shows a bank's ability to raise funds to grow its loans and assets. Loan and asset growth may rise or fall depending on a bank's strategy for growth. Sharp rises and falls in assets, deposits, and loans can be problematic, indicating a loosening of lending standards, or financial distress leading to reduced lending. A big change in these figured can also be from a bank acquisition or merger.

Summary Balance Sheet

June 30, 2024
ASSETS
Cash & Balances due from depository institutions $ 3.07 billion
Interest-bearing balances $ 3.01 billion
Total securities $ 3.45 billion
Federal funds sold and reverse repurchase N.A.
Net loans and leases $ 13.50 billion
Loan loss allowance $ 132.44 million
Trading account assets $ 21.33 million
Bank premises and fixed assets N.A.
Other real estate owned N.A.
Goodwill and other intangibles $ 5.29 million
All other assets $ 802.92 million
     Total Assets $ 19.16 billion
LIABILITIES
Total deposits $ 17.84 billion
      Interest-bearing deposits $ 13.23 billion
      Deposits held in domestic offices $ 17.84 billion
      % insured (estimated) 66.36%
Federal funds purchased and repurchase agreements N.A.
Trading liabilities $ 30.66 million
Other borrowed funds $ 885.00 million
Subordinated debt $ 109.51 million
All other liabilities $ 202.73 million
      Total Liabilities $ 19.16 billion
      Shareholders’ Equity $ 1,796.33 million

Summary Income Statement

June 30, 2024
INCOME AND EXPENSES
Total Interest Income $ 665.37 million
Total Interest Expense $ 333.55 million
Net interest income $ 331.82 million
Provision for loan and lease losses $ 37.22 million
Total non interest income $ 54.14 million
Total non interest expense $ 200.04 million
Pre-tax Net Operating Income $ 186.07 million

Bank Loan Profile?

The top three loan types in Customers Bank’s loan portfolio are Commercial and Industrial Loans, Multifamily Mortgages, and Commercial Real Estate.

Compared to other banks in Pennsylvania, Customers Bank has a significantly higher percent of Multifamily Mortgages, Commercial and Industrial Loans on its balance sheet, potentially indicating a specialty in that lending area.

Note: Percentages may not sum to 100% due to rounding and double categorization of some loan types. All data from the FDIC. Additional information about this table.

%
Loans
%
Comparison to Other Banks
 Low   Med   High 
1-4 Family Residential Loans 4.48
Multifamily
Mortgages
15.15
Credit Card Loans 0.01
Consumer Auto Loans 0.00
Small Business Loans 0.86
Construction and Development Loans 0.79
Commercial Real Estate 12.73
Commercial and Industrial Loans 27.08
Farm Loans 0.00

Customer Reviews for Customers Bank


  • March 25, 2020

    I was told on the phone by a bank rep that my present money market acct interest rate would continue at 2.25% until June 30, 2020 and would be FDIC covered up to $250,000. Please verify if this is true???
    UNDER MARKET RATES LISTED SEE BELOW Deposit Rates - March 25, 2020
    Your Current Location: Georgia, GA 30009
    Savings and Money Market Rates
    APY 0.25%
    MAXIMUM $50,000
    I DO NOT UNDERSTAND WHAT IS GOING ON HERE??
    SEE LINK https://www.bestcashcow.com/banks/customers-bank-34444

    -






  • January 23, 2020

    Yesterday I signed up for the 2.25 MM account that took 10 minute to do online. Then I created a transfer connection to fund it which was completed less than 24 hours later. I didn't need to speak to anyone and it all went flawlessly. Now this I could get used to!!!

  • December 9, 2018

    CDs 24 Month Rates

    I purchased a 15 month CD in Dec. 2017 which should have matured in Jan.2018. The teller screwed up and gave Jan 2019 as the maturity date. Now they sent me a notice my account was inactive. It was a total screw up on their part.


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