Reviewed by Worst banking experience ever | January 28, 2024 |
This is by far the worst banking experience I have ever had. They fail to understand the simple concept that you are the customer and that they are providing a service for you. They consistently slapped quarterly fees on my kid's savings accounts. The bank 'manager' Amy at Watertown did not inform that they would charge $5 per account for mailing a paper statement. When it was corrected, we still were charged on them 2 more times. When I went to close the accounts, she claimed I had one less account because it didn't show up on her computer. It didn't matter that I logged in on my phone and showed her the account. She had no solution and didn't so much as offer to get to the bottom of why it wasn't showing up. Her answer was basically 'oh well' and she was surprised why I was angered by it. That is the depth of knowledge, expertise, and accountability you get when Amy is handling your money. She does no wrong and it's your fault, not hers or the bank. I guess 'oh well', I closed out all my family's accounts and we went somewhere else that understands what service they are providing.
2024 Overview
General Bank Information
Citizens Alliance Bank is an FDIC insured institution located in Clara City, MN. It was founded in 1902 and has approximately $1.56 billion in assets. Customers can open an account at one of its 10 branches.
| FDIC Insured | Yes |
| FDIC Certificate | # 1402 |
| Date Established | 1902 |
| Assets | $ 1,555.85 million |
| Loans | $ 931.28 million |
| Deposits | $ 1,327.10 million |
| Capital | $ 119.77 million |
For a more detailed analysis of Citizens Alliance Bank's financial condition and a description of what these numbers mean, please visit the Financial Details section.
Deposit Rates - November 21, 2024
Your Current Location: Ohio, OH 43085
Loan Rates - November 21, 2024
Your Current Location: Ohio, OH 43085
There are currently no loan rates available for Citizens Alliance Bank
Please contact the bank for questions about their loan products. In the meantime you may wish to consider these offerings:
Featured - Ohio 30 Year Fixed Mortgage Rates 2024
| Lender | APR | Rate (%) | Monthly Payment |
Learn More |
|---|---|---|---|---|
NMLS ID: 1025894 |
6.955% |
6.875% 0.63 points $2,594 fees |
$2,103 | Learn More |
NMLS ID: 3030 |
7.325% |
7.250% 0.75 points $2,400 fees |
$2,183 | Learn More |
NMLS ID: 1907 |
points fees |
Learn More | ||
NMLS ID: 491986 |
points fees |
Learn More |
Featured - Ohio Home Equity Line Of Credit Rates 2024
| Lender | APR (%)? | Monthly Payment? | Learn More |
|---|---|---|---|
Third Federal Savings and Loan See Table |
Intro APR
7.240 %
After Intro: 7.240 % |
$0 |
Learn More
More Info |
Achieve Loans See Table |
Intro APR
10.625 %
After Intro: 10.625 % |
$0 |
Learn More
More Info |
Note to Citizens Alliance Bank
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Branches
Citizens Alliance Bank branches and locations in your neighborhood. Input a different zip code to find branches and locations for any neighborhood in the United States.
Your Location:
Columbus,Ohio
Citizens Alliance Bank Locations around zip code 43085
| Branch | Distance | Map | View Lobby Hours |
|---|---|---|---|
| 670.88 | A | View Lobby Hours | |
| 684.56 | B | View Lobby Hours | |
| 719.34 | C | View Lobby Hours | |
| 734.01 | D | View Lobby Hours | |
| 741.61 | E | View Lobby Hours | |
| 744.02 | F | View Lobby Hours | |
| 744.76 | G | View Lobby Hours | |
| 750.84 | H | View Lobby Hours | |
| 1619.74 | I | View Lobby Hours | |
| 1645.81 | J | View Lobby Hours | |
| 1663.65 | K | View Lobby Hours | |
| 1664.89 | L | View Lobby Hours | |
| 1690.50 | M | View Lobby Hours |
Climate Policy and Initiatives
Citizens Alliance Bank is encouraged to provide us with this information. When we receive this information from the bank, we will provide it here.
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Financial Details
Citizens Alliance Bank Ratio Analysis
The following ratios and data are available to help you better understand the financial condition of Citizens Alliance Bank. The data is provided by the FDIC. All banks listed on BestCashCow.com are FDIC-insured. No depositor has ever lost deposits that have been within the FDIC insurance limits.
Texas Ratio
| Citizens Alliance Bank | U.S. Bank Average |
|---|---|
| 3.47% | 4.48% |
The Texas Ratio compares the bank’s non performing assets (non-performing loans and real estate owned) with its tangible common equity and its loan loss reserves. A lower Texas ratio indicates better coverage of problem loans. The closer the Texas Ratio is to 1-to-1 or 100%, the less capital and reserves a bank has to absorb its loan losses.
As of June 30, 2024, Citizens Alliance Bank had $4,512,000 in non-current loans and $0 in owned real estate. To cover these potential losses it had $119,765,000 in equity and $10,090,000 in loans loss reserves. That gives it a Texas Ratio of 3.47%.
Return on Equity
| Citizens Alliance Bank | U.S. Bank Average |
|---|---|
| 12.63% | 10.46% |
Citizens Alliance Bank has a Return on Equity of 12.63% versus the BestCashCow average of 10.46%. Return on equity measures how efficiently a bank is making money from its capital. A bank with a consistently high ROE can be considered well run. A bank with a consistently low ROE can be considered poorly run.
Capitalization
| Citizens Alliance Bank | U.S. Bank Average |
|---|---|
| 7.7% | 10.84% |
Citizens Alliance Bank has a Capitalization of 7.7% versus the BestCashCow average of 10.84. Capitalization measures how much equity capital a bank has to underpin loans and other assets on its balance sheet. The higher the capitalization number the more secure a bank is considered.
Citizens Alliance Bank Balance Sheet Analysis
As of June 30, 2024, Citizens Alliance Bank had assets of $1,555,850,000, loans of $931,279,000, and deposits of $1,327,095,000. Long-term increases in deposits shows a bank's ability to raise funds to grow its loans and assets. Loan and asset growth may rise or fall depending on a bank's strategy for growth. Sharp rises and falls in assets, deposits, and loans can be problematic, indicating a loosening of lending standards, or financial distress leading to reduced lending. A big change in these figured can also be from a bank acquisition or merger.
Summary Balance Sheet
June 30, 2024| ASSETS | |
|---|---|
| Cash & Balances due from depository institutions | $ 195.16 million |
| Interest-bearing balances | $ 180.83 million |
| Total securities | $ 343.90 million |
| Federal funds sold and reverse repurchase | N.A. |
| Net loans and leases | $ 931.28 million |
| Loan loss allowance | $ 10.09 million |
| Trading account assets | N.A. |
| Bank premises and fixed assets | N.A. |
| Other real estate owned | N.A. |
| Goodwill and other intangibles | $ 17.20 million |
| All other assets | $ 31.45 million |
| Total Assets | $ 1,436.09 million |
| LIABILITIES | |
|---|---|
| Total deposits | $ 1,327.10 million |
| Interest-bearing deposits | $ 763.42 million |
| Deposits held in domestic offices | $ 1,327.10 million |
| % insured (estimated) | 42.69% |
| Federal funds purchased and repurchase agreements | N.A. |
| Trading liabilities | N.A. |
| Other borrowed funds | $ 38.33 million |
| Subordinated debt | N.A. |
| All other liabilities | $ 3.28 million |
| Total Liabilities | $ 1,436.09 million |
| Shareholders’ Equity | $ 119.77 million |
Summary Income Statement
June 30, 2024| INCOME AND EXPENSES | |
|---|---|
| Total Interest Income | $ 39.38 million |
| Total Interest Expense | $ 13.44 million |
| Net interest income | $ 25.94 million |
| Provision for loan and lease losses | N.A. |
| Total non interest income | $ 3.49 million |
| Total non interest expense | $ 19.72 million |
| Pre-tax Net Operating Income | $ 7.65 million |
Bank Loan Profile?
The top three loan types in Citizens Alliance Bank’s loan portfolio are Commercial Real Estate, Commercial and Industrial Loans, and Farm Loans.
Compared to other banks, Citizens Alliance Bank’s loan portfolio does not show any specific loan specialty.
Note: Percentages may not sum to 100% due to rounding and double categorization of some loan types. All data from the FDIC. Additional information about this table.
| % Loans |
% Comparison to Other Banks |
|||
|---|---|---|---|---|
| Low | Med | High | ||
| 1-4 Family Residential Loans | 8.31 | ✓ | ||
| Multifamily Mortgages |
1.13 | ✓ | ||
| Credit Card Loans | 0.33 | ✓ | ||
| Consumer Auto Loans | 0.20 | ✓ | ||
| Small Business Loans | 6.47 | ✓ | ||
| Construction and Development Loans | 3.23 | ✓ | ||
| Commercial Real Estate | 20.27 | ✓ | ||
| Commercial and Industrial Loans | 13.71 | ✓ | ||
| Farm Loans | 10.45 | ✓ | ||
Customer Reviews for Citizens Alliance Bank
Worst banking experience ever
January 28, 2024 |
This is by far the worst banking experience I have ever had. They fail to understand the simple concept that you are the customer and that they are providing a service for you. They consistently slapped quarterly fees on my kid's savings accounts. The bank 'manager' Amy at Watertown did not inform that they would charge $5 per account for mailing a paper statement. When it was corrected, we still were charged on them 2 more times. When I went to close the accounts, she claimed I had one less account because it didn't show up on her computer. It didn't matter that I logged in on my phone and showed her the account. She had no solution and didn't so much as offer to get to the bottom of why it wasn't showing up. Her answer was basically 'oh well' and she was surprised why I was angered by it. That is the depth of knowledge, expertise, and accountability you get when Amy is handling your money. She does no wrong and it's your fault, not hers or the bank. I guess 'oh well', I closed out all my family's accounts and we went somewhere else that understands what service they are providing.
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