ChoiceOne Bank Reviews (2)

Terrible experience trying to get a mortgage. I’ve got great credit, have gotten literally dozens of mortgages over the past 40 years. I completed an online application, waited a week and never heard anything. I then contacted the bank, was told that my loan had been assigned to a certain person, they were unavailable but I was asked to send an email to their processing assistant, which I did. I waited another week never heard anything no response to email no phone call. I then called the bank again and was told that they were sorry, and said a different person would be in touch. She did call the next day, and I followed up with some additional information. She was a complete idiot after going through some of the information she started spouting off all these guidelines and rules. And that I would not be able to get a mortgage. This is quite ridiculous and that the amount that I was requesting is about 1/2 of the value of the home ans about 1/30 of my net worth.
Don’t waste your time, there are better options available.

Hate banks, bankers, and any institutions that are like banks.
Lakestone bank lied to us when they told us we could have a overdraft protected account. They charged us $35 over draft fee. Then gave it back when we flipped out on them. They then charged us a $35 fee to fix it.
Covid makes it so we cant go to the bank and the shut it down and change it to Choice One which has a policy to charge $50 on all savings accounts. So they charged us $25 to open as Lakestone then 3 months later charge us $50 as the new bank policy. So I see it that they basicly stole $110 from me in 3 months time.
Imagine how much money they made off everyone's savings accounts.