Capital Community Bank Reviews (5)
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have had 3 cd accounts. all interactions with instructions for disposition of funds were never exactly enacted as discussed and requests for confirmatory emails never sent with details as terms discussed. I accepted responsibility for miscommunications for first CD screw up but I had the same issues with subsequent CD accounts and in one phone conversation the representative said they had had some problems with previous employees who no longer worked there. if you have any banking business with Limelight I suggest getting ALL details in writing before committing funds.
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This company refused me any information regarding my loan. They even sent an email saying I had paid off in full despite never having made a payment. I immediately called and was told that I could do nothing since I had paid in full. No amount of arguing with two reps would change this. I finally tracked down a method of payment but never received information for tax purposes or loan installments. I only heard from CC Bank after the initial period of deferred interest and was charged a late fee despite never receiving a statement or acknowledgement of what I already paid. They are frauds and I would never want anyone to go through what I am going through now. They are dishonest to the core. They have also locked me out of online access to my account and ignored requests that I receive paper documentation.
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This company refused me any information regarding my loan. They even sent an email saying I had paid off in full despite never having made a payment. I immediately called and was told that I could do nothing since I had paid in full. No amount of arguing with two reps would change this. I finally tracked down a method of payment but never received information for tax purposes or loan installments. I only heard from CC Bank after the initial period of deferred interest and was charged a late fee despite never receiving a statement or acknowledgement of what I already paid. They are frauds and I would never want anyone to go through what I am going through now. They are dishonest to the core. They have also locked me out of online access to my account and ignored requests that I receive paper documentation.
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bws/esc
Apr 27, 2023