The above frustration also holds true for the Morgan Stanley investment teams.
They are very reluctant to help when it comes to Estate Issues such as Power of Attorney. They seem to think they can override an estate trust an...Read more.
TERRIBLE SERVICE! It took 2 months and multiple messages to get a simple ACH transfer out of my account from them. They were not monitoring the transfer and did not seem to notice or care that the xfer failed and never expla...Read more.
Update: STAY AWAY FROM THIS BANK! They have no clue how to run an online bank. This bank is not ready for prime time. Nothing but problems. Customer service is dismal at best.
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