1177 Ne Loop 410
San Antonio, TX 78209
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Reviewed by Traci Mitchell | July 3, 2024 |
have been a customer of Broadway National Bank's Wealth Management Division for over 30 years (since 1990), but my recent experiences have been deeply troubling. Following the retirement of my previous trust officer, I have been dealing with a new member in a leadership position who has displayed unprofessionalism, rudeness, and unethical behavior at an unprecedented level.
In the past 60 days, this leadership member of Broadway National Bank's Wealth Management Division has completely halted my fiduciary distributions without providing a clear or justifiable explanation (stating that my current employment of 6 years is more of a “side hustle” and not a job). Moreover, I was handed a medical bill that is over two years old and was demanded to pay it. The same individual advised me to stop seeking "unnecessary" medical treatment, claiming that the treatments I have been receiving for over a decade were more cosmetic than medically necessary. This is particularly concerning coming from someone who is not a licensed physician.
I responded, "I have never paid a medical bill; why would I start now?" I am shocked and deeply disappointed that a supposedly reputable financial institution would treat a long-standing customer in such a deplorable manner.
The explanation I received was, "I don’t know what your last trust officer was doing, but things are now changing."
I strongly advise anyone considering Broadway National Bank for wealth management services, or any banking services at that matter, to think twice. Their management and leadership are extremely rude and this is not what my loved ones intended when they chose Broadway National Bank as the trustee for our family's estate and planning needs. The lack of professionalism is appalling.
I have written many reviews, and I must say that this one is probably my most important and informative. I believe that any other financial institution would provide a much better experience than Broadway National Bank.
I, Traci Mitchell, accept and agree to all the provisions of all the Trust Agreements I have been left as a beneficiary (for legal purposes).
Broadway National Bank is an FDIC insured institution located in San Antonio, TX. It was founded in 1941 and has approximately $5.74 billion in assets. Customers can open an account at one of its 41 branches.
FDIC Insured | Yes |
FDIC Certificate | # 15797 |
Date Established | 1941 |
Assets | $ 5.74 billion |
Loans | $ 3.36 billion |
Deposits | $ 5.19 billion |
Capital | $ 349.52 million |
For a more detailed analysis of Broadway National Bank's financial condition and a description of what these numbers mean, please visit the Financial Details section.
Your Current Location: Ohio, OH 43085
Your Current Location: Ohio, OH 43085
There are currently no loan rates available for Broadway National Bank
Please contact the bank for questions about their loan products. In the meantime you may wish to consider these offerings:
Lender | APR | Rate (%) | Monthly Payment |
Learn More |
---|---|---|---|---|
NMLS ID: 1835285 |
6.494% |
6.375% 0.75 points $4,000 fees |
$1,997 | Learn More |
NMLS ID: 1025894 |
6.863% |
6.750% 1.00 points $3,705 fees |
$2,076 | Learn More |
NMLS ID: 3030 |
7.325% |
7.250% 0.75 points $2,400 fees |
$2,183 | Learn More |
NMLS ID: 491986 |
points fees |
Learn More |
Lender | APR (%)? | Monthly Payment? | Learn More |
---|---|---|---|
Third Federal Savings and Loan See Table |
Intro APR
7.240 %
After Intro: 7.240 % |
$0 |
Learn More
More Info |
Rate See Table |
Intro APR
7.900 %
After Intro: 7.900 % |
$25,000 |
Learn More
More Info |
Note to Broadway National Bank
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Broadway National Bank branches and locations in your neighborhood. Input a different zip code to find branches and locations for any neighborhood in the United States.
Your Location:
Columbus,Ohio
Branch | Distance | Map | View Lobby Hours |
---|---|---|---|
1027.56 | A | View Lobby Hours | |
1029.25 | B | View Lobby Hours | |
1034.88 | C | View Lobby Hours | |
1041.97 | D | View Lobby Hours | |
1045.41 | E | View Lobby Hours | |
1046.24 | F | View Lobby Hours | |
1054.15 | G | View Lobby Hours | |
1054.33 | H | View Lobby Hours | |
1067.72 | I | View Lobby Hours | |
1069.30 | J | View Lobby Hours | |
1075.08 | K | View Lobby Hours | |
1078.51 | L | View Lobby Hours | |
1080.89 | M | View Lobby Hours | |
1084.39 | N | View Lobby Hours | |
1086.30 | O | View Lobby Hours | |
1087.04 | P | View Lobby Hours | |
1087.08 | Q | View Lobby Hours | |
1089.00 | R | View Lobby Hours | |
1090.40 | S | View Lobby Hours | |
1090.69 | T | View Lobby Hours | |
1090.83 | U | View Lobby Hours | |
1091.68 | V | View Lobby Hours | |
1091.68 | W | View Lobby Hours | |
1092.11 | X | View Lobby Hours | |
1092.68 | Y | View Lobby Hours | |
1093.17 | Z | View Lobby Hours |
Broadway National Bank is encouraged to provide us with this information. When we receive this information from the bank, we will provide it here.
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The following ratios and data are available to help you better understand the financial condition of Broadway National Bank. The data is provided by the FDIC. All banks listed on BestCashCow.com are FDIC-insured. No depositor has ever lost deposits that have been within the FDIC insurance limits.
Broadway National Bank | U.S. Bank Average |
---|---|
4.93% | 4.48% |
The Texas Ratio compares the bank’s non performing assets (non-performing loans and real estate owned) with its tangible common equity and its loan loss reserves. A lower Texas ratio indicates better coverage of problem loans. The closer the Texas Ratio is to 1-to-1 or 100%, the less capital and reserves a bank has to absorb its loan losses.
As of June 30, 2024, Broadway National Bank had $17,995,000 in non-current loans and $999,000 in owned real estate. To cover these potential losses it had $349,524,000 in equity and $35,635,000 in loans loss reserves. That gives it a Texas Ratio of 4.93%.
Broadway National Bank | U.S. Bank Average |
---|---|
16.45% | 10.46% |
Broadway National Bank has a Return on Equity of 16.45% versus the BestCashCow average of 10.46%. Return on equity measures how efficiently a bank is making money from its capital. A bank with a consistently high ROE can be considered well run. A bank with a consistently low ROE can be considered poorly run.
Broadway National Bank | U.S. Bank Average |
---|---|
6.09% | 10.84% |
Broadway National Bank has a Capitalization of 6.09% versus the BestCashCow average of 10.84. Capitalization measures how much equity capital a bank has to underpin loans and other assets on its balance sheet. The higher the capitalization number the more secure a bank is considered.
As of June 30, 2024, Broadway National Bank had assets of $5,738,433,000, loans of $3,362,277,000, and deposits of $5,191,787,000. Long-term increases in deposits shows a bank's ability to raise funds to grow its loans and assets. Loan and asset growth may rise or fall depending on a bank's strategy for growth. Sharp rises and falls in assets, deposits, and loans can be problematic, indicating a loosening of lending standards, or financial distress leading to reduced lending. A big change in these figured can also be from a bank acquisition or merger.
ASSETS | |
---|---|
Cash & Balances due from depository institutions | $ 455.63 million |
Interest-bearing balances | $ 389.42 million |
Total securities | $ 1,610.44 million |
Federal funds sold and reverse repurchase | N.A. |
Net loans and leases | $ 3.36 billion |
Loan loss allowance | $ 35.64 million |
Trading account assets | N.A. |
Bank premises and fixed assets | N.A. |
Other real estate owned | $ 1.00 million |
Goodwill and other intangibles | $ 19.04 million |
All other assets | $ 185.10 million |
Total Assets | $ 5.39 billion |
LIABILITIES | |
---|---|
Total deposits | $ 5.19 billion |
Interest-bearing deposits | $ 4.01 billion |
Deposits held in domestic offices | $ 5.19 billion |
% insured (estimated) | 60.25% |
Federal funds purchased and repurchase agreements | N.A. |
Trading liabilities | N.A. |
Other borrowed funds | $ 25.00 million |
Subordinated debt | N.A. |
All other liabilities | $ 54.33 million |
Total Liabilities | $ 5.39 billion |
Shareholders’ Equity | $ 349.52 million |
INCOME AND EXPENSES | |
---|---|
Total Interest Income | $ 131.57 million |
Total Interest Expense | $ 52.22 million |
Net interest income | $ 79.36 million |
Provision for loan and lease losses | $ 5.88 million |
Total non interest income | $ 23.30 million |
Total non interest expense | $ 68.24 million |
Pre-tax Net Operating Income | $ 28.61 million |
The top three loan types in Broadway National Bank’s loan portfolio are Commercial Real Estate, 1-4 Family Residential Loans, and Construction and Development Loans.
Compared to other banks, Broadway National Bank’s loan portfolio does not show any specific loan specialty.
Note: Percentages may not sum to 100% due to rounding and double categorization of some loan types. All data from the FDIC. Additional information about this table.
% Loans |
% Comparison to Other Banks |
|||
---|---|---|---|---|
Low | Med | High | ||
1-4 Family Residential Loans | 19.94 | ✓ | ||
Multifamily Mortgages |
1.83 | ✓ | ||
Credit Card Loans | 0.00 | ✓ | ||
Consumer Auto Loans | 2.48 | ✓ | ||
Small Business Loans | 2.61 | ✓ | ||
Construction and Development Loans | 10.65 | ✓ | ||
Commercial Real Estate | 23.12 | ✓ | ||
Commercial and Industrial Loans | 10.39 | ✓ | ||
Farm Loans | 0.01 | ✓ |
Customer Reviews for Broadway National Bank
Traci Mitchell
July 3, 2024 |
have been a customer of Broadway National Bank's Wealth Management Division for over 30 years (since 1990), but my recent experiences have been deeply troubling. Following the retirement of my previous trust officer, I have been dealing with a new member in a leadership position who has displayed unprofessionalism, rudeness, and unethical behavior at an unprecedented level.
In the past 60 days, this leadership member of Broadway National Bank's Wealth Management Division has completely halted my fiduciary distributions without providing a clear or justifiable explanation (stating that my current employment of 6 years is more of a “side hustle” and not a job). Moreover, I was handed a medical bill that is over two years old and was demanded to pay it. The same individual advised me to stop seeking "unnecessary" medical treatment, claiming that the treatments I have been receiving for over a decade were more cosmetic than medically necessary. This is particularly concerning coming from someone who is not a licensed physician.
I responded, "I have never paid a medical bill; why would I start now?" I am shocked and deeply disappointed that a supposedly reputable financial institution would treat a long-standing customer in such a deplorable manner.
The explanation I received was, "I don’t know what your last trust officer was doing, but things are now changing."
I strongly advise anyone considering Broadway National Bank for wealth management services, or any banking services at that matter, to think twice. Their management and leadership are extremely rude and this is not what my loved ones intended when they chose Broadway National Bank as the trustee for our family's estate and planning needs. The lack of professionalism is appalling.
I have written many reviews, and I must say that this one is probably my most important and informative. I believe that any other financial institution would provide a much better experience than Broadway National Bank.
I, Traci Mitchell, accept and agree to all the provisions of all the Trust Agreements I have been left as a beneficiary (for legal purposes).
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