Reviewed by Christian Nunez | July 30, 2024 |
The CEO Kenneth Hughes is very self righteous, unprofessional, and needs a crash course in customer service. I had an issue with the policy being different at the Nashville branch than the policies at the other two branches. The Nashville branch has more employees and more drive thru bays. However he was not there when I went to see him in person so I asked them to leave a message to get with me when he returned. I wasn't confident that he would so I left an anonymous voicemail for a call back with just my phone number. I picked up on his negative attitude the moment he realized I was the same person. I tried to explain to him my confusion and he didn't even have the professional capacity to hear me out. He then proceeded to interrupt me and argue with me about what happened as if he were there. Basically in other words it was my fault because I did not ask for special treatment. As I was still trying to speak with him, he then cut me off and hung up on me. I wanted to speak with someone else but of course besides the board of directors he is the only person you can contact. I highly recommend you not trying to though, because he has no intention of listening to an account holder let alone considering a change of policy to better serve the community. I have banked her since I was 15, and my mom had a savings account in my name even before that. All the years that I have been a loyal account holder I couldn't even get a conversation with the CEO, he treated me as though my confusion didn't matter to him and as if he had better things to do. I guess this is what happens in a small town when you give someone enough authority and a title. It gets to their head and all professionalism goes out the window. With him speaking to me the way he did I was very disheartened and I can only imagine the disrespect he speaks to the employees with. Do better Bank of Alapaha, train better. Kindness goes a long way. I highly recommend you find a bank that holds their staff accountable for their actions. Not a bank with self righteous attitudes who just don't care about their customers experience or expectations. Kenneth Hughes I sincerely hope you don't treat all your customers the way you treated me. It is no wonder their rating on Google reviews is a 2.9 this bank has other comment about their attitude problems on the. They say crap rolls down hill if the CEO behaves this way you can't expect much more from the employees.
2024 Overview
General Bank Information
Bank of Alapaha is an FDIC insured institution located in Alapaha, GA. It was founded in 1905 and has approximately $0.22 billion in assets. Customers can open an account at one of its 4 branches.
| FDIC Insured | Yes |
| FDIC Certificate | # 155 |
| Date Established | 1905 |
| Assets | $ 219.75 million |
| Loans | $ 117.25 million |
| Deposits | $ 203.16 million |
| Capital | $ 15.07 million |
For a more detailed analysis of Bank of Alapaha's financial condition and a description of what these numbers mean, please visit the Financial Details section.
Deposit Rates - November 16, 2024
Your Current Location: Ohio, OH 43085
Loan Rates - November 16, 2024
Your Current Location: Ohio, OH 43085
There are currently no loan rates available for Bank of Alapaha
Please contact the bank for questions about their loan products. In the meantime you may wish to consider these offerings:
Featured - Ohio 30 Year Fixed Mortgage Rates 2024
| Lender | APR | Rate (%) | Monthly Payment |
Learn More |
|---|---|---|---|---|
NMLS ID: 1025894 |
6.868% |
6.750% 1.00 points $3,884 fees |
$2,076 | Learn More |
NMLS ID: 3030 |
7.225% |
7.125% 1.00 points $3,200 fees |
$2,156 | Learn More |
NMLS ID: 1907 |
points fees |
Learn More | ||
NMLS ID: 3029 |
points fees |
Learn More |
Featured - Ohio Home Equity Line Of Credit Rates 2024
| Lender | APR (%)? | Monthly Payment? | Learn More |
|---|---|---|---|
Third Federal Savings and Loan See Table |
Intro APR
7.490 %
After Intro: 7.490 % |
$0 |
Learn More
More Info |
Note to Bank of Alapaha
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Branches
Bank of Alapaha branches and locations in your neighborhood. Input a different zip code to find branches and locations for any neighborhood in the United States.
Your Location:
Columbus,Ohio
Bank of Alapaha Locations around zip code 43085
| Branch | Distance | Map | View Lobby Hours |
|---|---|---|---|
| 591.62 | A | View Lobby Hours | |
| 592.25 | B | View Lobby Hours | |
| 605.04 | C | View Lobby Hours | |
| 610.15 | D | View Lobby Hours |
Climate Policy and Initiatives
Bank of Alapaha is encouraged to provide us with this information. When we receive this information from the bank, we will provide it here.
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Financial Details
Bank of Alapaha Ratio Analysis
The following ratios and data are available to help you better understand the financial condition of Bank of Alapaha. The data is provided by the FDIC. All banks listed on BestCashCow.com are FDIC-insured. No depositor has ever lost deposits that have been within the FDIC insurance limits.
Texas Ratio
| Bank of Alapaha | U.S. Bank Average |
|---|---|
| 2.04% | 4.48% |
The Texas Ratio compares the bank’s non performing assets (non-performing loans and real estate owned) with its tangible common equity and its loan loss reserves. A lower Texas ratio indicates better coverage of problem loans. The closer the Texas Ratio is to 1-to-1 or 100%, the less capital and reserves a bank has to absorb its loan losses.
As of June 30, 2024, Bank of Alapaha had $342,000 in non-current loans and $25,000 in owned real estate. To cover these potential losses it had $15,072,000 in equity and $2,934,000 in loans loss reserves. That gives it a Texas Ratio of 2.04%.
Return on Equity
| Bank of Alapaha | U.S. Bank Average |
|---|---|
| 8.15% | 10.46% |
Bank of Alapaha has a Return on Equity of 8.15% versus the BestCashCow average of 10.46%. Return on equity measures how efficiently a bank is making money from its capital. A bank with a consistently high ROE can be considered well run. A bank with a consistently low ROE can be considered poorly run.
Capitalization
| Bank of Alapaha | U.S. Bank Average |
|---|---|
| 6.86% | 10.84% |
Bank of Alapaha has a Capitalization of 6.86% versus the BestCashCow average of 10.84. Capitalization measures how much equity capital a bank has to underpin loans and other assets on its balance sheet. The higher the capitalization number the more secure a bank is considered.
Bank of Alapaha Balance Sheet Analysis
As of June 30, 2024, Bank of Alapaha had assets of $219,748,000, loans of $117,252,000, and deposits of $203,157,000. Long-term increases in deposits shows a bank's ability to raise funds to grow its loans and assets. Loan and asset growth may rise or fall depending on a bank's strategy for growth. Sharp rises and falls in assets, deposits, and loans can be problematic, indicating a loosening of lending standards, or financial distress leading to reduced lending. A big change in these figured can also be from a bank acquisition or merger.
Summary Balance Sheet
June 30, 2024| ASSETS | |
|---|---|
| Cash & Balances due from depository institutions | $ 18.67 million |
| Interest-bearing balances | $ 16.89 million |
| Total securities | $ 66.73 million |
| Federal funds sold and reverse repurchase | $ 7.18 million |
| Net loans and leases | $ 117.25 million |
| Loan loss allowance | $ 2.93 million |
| Trading account assets | N.A. |
| Bank premises and fixed assets | N.A. |
| Other real estate owned | $ 0.03 million |
| Goodwill and other intangibles | N.A. |
| All other assets | $ 4.23 million |
| Total Assets | $ 204.68 million |
| LIABILITIES | |
|---|---|
| Total deposits | $ 203.16 million |
| Interest-bearing deposits | $ 154.02 million |
| Deposits held in domestic offices | $ 203.16 million |
| % insured (estimated) | 74.69% |
| Federal funds purchased and repurchase agreements | N.A. |
| Trading liabilities | N.A. |
| Other borrowed funds | N.A. |
| Subordinated debt | N.A. |
| All other liabilities | $ 0.81 million |
| Total Liabilities | $ 204.68 million |
| Shareholders’ Equity | $ 15.07 million |
Summary Income Statement
June 30, 2024| INCOME AND EXPENSES | |
|---|---|
| Total Interest Income | $ 5.18 million |
| Total Interest Expense | $ 1.72 million |
| Net interest income | $ 3.46 million |
| Provision for loan and lease losses | N.A. |
| Total non interest income | $ 0.31 million |
| Total non interest expense | $ 2.96 million |
| Pre-tax Net Operating Income | $ 1.14 million |
Bank Loan Profile?
The top three loan types in Bank of Alapaha’s loan portfolio are 1-4 Family Residential Loans, Commercial and Industrial Loans, and Farm Loans.
Compared to other banks in Georgia, Bank of Alapaha has a significantly higher percent of Commercial and Industrial Loans, Farm Loans on its balance sheet, potentially indicating a specialty in that lending area.
Note: Percentages may not sum to 100% due to rounding and double categorization of some loan types. All data from the FDIC. Additional information about this table.
| % Loans |
% Comparison to Other Banks |
|||
|---|---|---|---|---|
| Low | Med | High | ||
| 1-4 Family Residential Loans | 35.69 | ✓ | ||
| Multifamily Mortgages |
0.10 | ✓ | ||
| Credit Card Loans | 0.00 | ✓ | ||
| Consumer Auto Loans | 2.76 | ✓ | ||
| Small Business Loans | 0.39 | ✓ | ||
| Construction and Development Loans | 3.09 | ✓ | ||
| Commercial Real Estate | 0.90 | ✓ | ||
| Commercial and Industrial Loans | 30.33 | ✓ | ||
| Farm Loans | 8.62 | ✓ | ||
Customer Reviews for Bank of Alapaha
Christian Nunez
July 30, 2024 |
The CEO Kenneth Hughes is very self righteous, unprofessional, and needs a crash course in customer service. I had an issue with the policy being different at the Nashville branch than the policies at the other two branches. The Nashville branch has more employees and more drive thru bays. However he was not there when I went to see him in person so I asked them to leave a message to get with me when he returned. I wasn't confident that he would so I left an anonymous voicemail for a call back with just my phone number. I picked up on his negative attitude the moment he realized I was the same person. I tried to explain to him my confusion and he didn't even have the professional capacity to hear me out. He then proceeded to interrupt me and argue with me about what happened as if he were there. Basically in other words it was my fault because I did not ask for special treatment. As I was still trying to speak with him, he then cut me off and hung up on me. I wanted to speak with someone else but of course besides the board of directors he is the only person you can contact. I highly recommend you not trying to though, because he has no intention of listening to an account holder let alone considering a change of policy to better serve the community. I have banked her since I was 15, and my mom had a savings account in my name even before that. All the years that I have been a loyal account holder I couldn't even get a conversation with the CEO, he treated me as though my confusion didn't matter to him and as if he had better things to do. I guess this is what happens in a small town when you give someone enough authority and a title. It gets to their head and all professionalism goes out the window. With him speaking to me the way he did I was very disheartened and I can only imagine the disrespect he speaks to the employees with. Do better Bank of Alapaha, train better. Kindness goes a long way. I highly recommend you find a bank that holds their staff accountable for their actions. Not a bank with self righteous attitudes who just don't care about their customers experience or expectations. Kenneth Hughes I sincerely hope you don't treat all your customers the way you treated me. It is no wonder their rating on Google reviews is a 2.9 this bank has other comment about their attitude problems on the. They say crap rolls down hill if the CEO behaves this way you can't expect much more from the employees.
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