Banesco USA Reviews (9)
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They gave a hard time with their cashier's check. They returned my deposited check that was emitted by them. Could you believe?
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I opened a 2 year CD there 2 years ago. Now I'm trying to close it on maturity instead of having it automatically roll over into a new CD. They're giving me a hard time and wasting my time. Their website has bugs that caused me to get locked out. But I no longer need their website because I just want to close the CD on maturity and never do business with Banesco USA again. But they refuse unless I jump through their hoops. They're like a bunch of government bureaucrats whose job is to find obstacles to prevent people from doing anything without a huge waste of time.
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Their process for simply opening a savings account was over the top complicated and time consuming. Their process would make sense if you were trying to borrow money, but for giving them your money to hold it was unreasonable. I aborted the process with them and ended up opening an account with Comenity Bank. Their process was simple and quick, with a similarly high interest rate.
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Got a 2 year CD in January. Rate is 2.50%, but they never credit the interest to the account. Are they going to wait until maturity? Also, customer service is non-existent. They do not answer questions by email and say you have to call. They never notify you when they are sending a message relating to your account. I can now get a 2 year CD elsewhere at 2.95% and arethinking of dumping them. It will depend on the amount of the early withdrawal penalty.
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Dkplan
Dec 27, 2022