Ally Bank Reviews (59)

Rated 3.33 stars out of 5 - based on 12 reviews with ratings
  • Jan 17, 2017 |

    Have had money in Ally Savings for a while now, never a problem. Transferred funds this week in the afternoon, in the receiving bank the next day. Sure would prefer higher rates, who wouldn't? But no one but no one has rates up where they should be but all online only banks far better than any walk-in local banks.
    Review on the Online bank

  • Jan 4, 2017 |

    Online Savings Rates

    the system won't let me give zero stars, but that is what it deserves. these guys should not be allowed near money.
    Review on the Online bank

  • Dec 28, 2016 |

    Online Savings Rates

    If you don't think Ally is the best bank on this list, then download their mobile app (every bit as good as Chase's) and try to find a mobile app from another bank on this list (hint: this isn't one).
    Review on the Online bank

  • Dec 28, 2016 |

    Online Savings Rates

    The 1.25% 11-month no penalty CD is a no brainer. It is like moving from a 1% to a 1.25% rate just for saying you want a higher rate. A no brainer.
    Review on the Online bank

  • Dec 22, 2016

    Online Savings Rates

    poor...poor...poor...customer non-service...lousy response time also
    Review on the Online bank

  • Dec 10, 2016 |

    Online Savings Rates

    I have had good experiences but notice that Barclay is faster when transferring money to an external account.
    Review on the Online bank

  • Nov 8, 2016 |

    Online Savings Rates

    VERY POOR customer NON- service....several erroneous info from different clerks...also poor response time for transferring funds...better service/interest earned elsewhere
    Review on the Online bank

  • Oct 13, 2016 |

    Online Savings Rates

    Here is my take on what makes Ally different from CIT, Synchrony, Barclays, GE. First, the rate is not the best, but is consistently good. Second, phone service is poorly informed, but the correspondence through online messaging and email is good, quick. Third, they are way ahead of the game with their mobile app. Otherwise, these are all pretty much the same product with a different brand.
    Review on the Online bank

  • Sep 17, 2016 |

    Online Savings Rates

    I transferred an IRA from a local Utah bank the Ally at Utah and it took a long long time. WHY? Ally is very to open IRA and I had to complain a few times.
    Review on the Online bank

  • Jul 29, 2016 |

    Online Savings Rates

    ACH transfers are not instantaneous like they are with GS Bank, but they never take more than 24 to 48 hours and follow the process on their website. There are other banks on this list that are much bigger offenders here
    Review on the Online bank

  • Jul 28, 2016

    Online Savings Rates

    Ally is a master at holding money that you designate to transfer out for days while they make money on the float. In some cases, with larger transfers they will hold you outbound money for days. 2 or 3 years ago, this may have been the market, but it is very aggravating when you realize that GS Bank, Barclays, Cit and others no longer play this game.
    Review on the Online bank

  • Jul 28, 2016 |

    Online Savings Rates

    As the ads say, I have always been treated the same as new customers. The word is poorly.
    Review on the Online bank

  • Jul 26, 2016 |

    Online Savings Rates

    Customer service is better at many of the other banks on this chart - CIT, GE, Amex, etc.
    Review on the Online bank

  • Jul 12, 2016 |

    Online Savings Rates

    I prefer banks with customer service in the US, not the Philippeans.
    Review on the Online bank

  • Jun 13, 2016

    Online CDs 60 Month Rates

    DONT TRUST ALLY BANK, THEY SAY RATES ARE GOOD FOR 10 DAYS,BUT THEY SEEM TO HOLD INCOMING CHECKS WHEN RATES GO DOWN, TO GIVE YOU A LOWER RATE.
    Review on the Online bank

  • Jun 5, 2016

    Flat out great online bank. Had a few over the years and Ally beats them all.
    Review on the Online bank

  • May 27, 2016

    Online Savings Rates

    10 years and I've never had a problem.
    Review on the Online bank

  • May 25, 2016

    Online Savings Rates

    Ally is the gold standard. I check this site one in a while to be sure that the rate is still competitive, but I wouldn't dream of switching for a couple of pennies.
    Review on the Online bank

  • May 24, 2016

    Online Savings Rates

    @SteveinPhilly The savings rate is 1.00%.
    Review on the Online bank

  • May 23, 2016

    Online Savings Rates

    Rate for Ally is actually .85% not 1.0. I use them a lot but will move some money to synchrony
    https://www.ally.com/bank/money-market-account/


    Review on the Online bank

  • May 13, 2016

    Online Savings Rates

    I've also been a customer for many years. There is a lot to like about Ally - specifically it has been a player for so long and advertises so heavily about keeping existing customers happy, you know that you will always get a good rate. You can set it and forget it, and then you won't get sticker shock and find out 6 months later that you've been getting half what you thought you were getting. But, there are two things that drive me crazy, and maybe these are both just my own pet peevs. First, I cannot stand the way that when you login, you need to indicate that you are there to see your savings account and not your car loan. Second, I hate how long ACH transfers take. I have accounts at basically all of these banks and Ally is by far the slowest on outbound ACH transfers. If they would just fix these things, it would be as good as all of the banks listed here.
    Review on the Online bank

  • Apr 22, 2016

    Online Savings Rates

    I have had an account here for many years. Never a problem, never had to change to get a better rate. Look back 10 years ago and the players were ING Direct, HSBC Direct and Ally. The others are gone and Ally is still there. These other characters will be gone in 10 years and Ally will still be there. I like the fact that you can set it and forget it, even though the CD rates are pretty lousy.
    Review on the Online bank

  • Mar 25, 2016

    Online Savings Rates

    Avoid this bank! A week or so after opening my account it was frozen by Ally for no reason and without warning. It's been impossible to determine who I should speak to and I keep getting redirected to someone else. No one seems to want to take responsibility and help me. At times, the phone just rings and rings - hello, anyone there? Bank with Ally if you want you cash frozen for no reason and no one to get in touch with.
    Review on the Online bank

  • Mar 19, 2016

    Online Savings Rates

    I opened an Ally account. No problem. No fees, no minumums. No particular problems. I moved a bunch of savings into the bank and connected it to my checking. They have a fairly competitive rate although I'm waiting for the day when a good rate is not 1%.
    Review on the Online bank

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