The Park Bank - Nationwide Branches

nosnah-nej-erif | Jan 29, 2022

Discriminatory and unfair practices including closing accounts for reasons they so choose of those who are non-caucasion, lower incomes and older in age but do not follow the same guidelines for white, wealthier and younger clients or business clients. I know this as I have a close friend who is white, in her 40's and appears wealthy. She has a personal account and a business account that she consistently overdraws and has had leviess placed on both accounts, but she still is able to overdraw both accounts significantly on a regular basis, and I on the other hand, black woman in my 50's, with a personal account, and credit card, was told I going to have my account closed if I lost my debit card again. I lost my debit card and it was used by someone who found it, so they warned me if I ask for another debit xard to be re-issued in the future due to me losing it, they will close my accounts. I have always maintained a positive balance and have been a customer for several years, but I believe because I am black and mid to lower income, they view me as a risk and do not care if they have my business. The worst part is I stopped at the Fitchburg Branch and went next door to Starbucks after, where I happened to be sitting at a table next to two women who were wearing branded park bank attire, openly discussing an employee they managed and what things they could do in order to get the employee to quit as well as what methods they could take to find a reason to fire them. I was appalled at what I overheard as they mentioned they just didn't like the employee because they were too concerned over their employee's happiness and challenged their authority by questioning a policy instead of doing what they are paid to do which was to enforce it. They were making jokes about the person's car and the way they talked and dressed. It was disgusting. I closed my accounts the next day and went to a credit union.