The Iuka State Bank - Nationwide Branches

Harry Hubbard | May 31, 2022

After over 20 years of having to deal with this bank, I am now free. Took me 3 weeks, but I did it. Iuka State (Salem) Banking believes that it is such a hassle to switch banks in today's world - with so many direct deposits and autopay accts.; that customers who get ripped off by this bank, will take it on the chin and just keep getting upset with the procedures here as time goes on. Not any more for me. I have lived in 7 states and banked in each one and I can swear to anyone that this bank is by far the worst operation I have ever encountered. Years ago, I had an out of state check I needed to deposit, and Connie Vincent didn't allow it. That's right. She determined the check was bogus with no evidence whatsoever. So I had to drive 40 miles to my bank in Fairfield to deposit and collect on that check for $2500. She is such a dinosaur fossil just as this bank is. Now, they have a new policy, where if someone takes unauthorized money out of your acct., they are not responsible if you don't report it on the day it takes place. Well, add to that, you must change your password every 3 months, and nothing you do can protect your acct. Vincent states this is a new MasterCard policy, but under further investigation, I learned it is an Iuka Bank policy. She obviously lied to me, or she's just stupid. Years ago, while working out of state, I had so many issues with this bank surreptitiously adding and taking away deposits I had made and putting them back. About 10 years ago, my acct. ran over $1.74 and ended up costing me over $150 and they never attempted to contact me, even though I had been to the bank that same day and had plenty of cash to deposit into my acct. had I known of the slight, minuscule overdraft. This was totally inappropriate. With this bank, you are a stuffed scare/crow and nothing more. They suck! I would recommend this bank if : A. You don't mind having outrageous charges you never made; being billed for them and then having to pay for them. B. You don't mind having zero security on your access cards. C. You don't need any apps or conveniences like tap cards. That's right, this bank has no apps or tap cards. This is dinosauria in motion. I just wonder how employees who work at this bank, will take it on the cuff when their own bank steals their money for bogus charges they did not make online. How can you support that? Oh, did I mention what a pain in the ass it is just to log into your acct. online? I am now free of this pathetic bank and the wretch Connie Vincent who has been a thorn in my ass for over 2 decades. I wonder how any men working at this bank put up with her penis-envy as she will do anything in her power to make someone (especially a man) look bad. Not all employees at this bank are like her. There are several who are kind, courteous, and try to be helpful, until the witch jumps in the fray. I went down street to the next block and opened an acct. with First Financial - after researching all the complaints online concerning banks in Salem, IL; this bank didn't have any negative responses. I am now a happy customer, I have apps. and can monitor my acct. with ease and confidence. I predict the Salem/Iuka State Bank will lose their depositors very soon as customers will not tolerate having to pay for bogus online charges and deal with snotty attitudes like Connie Vincent. R.I.P. I am - Harry Hubbard, acct. #37354 just to make this comment open and not-anonymous.