The First National Bank of Livingston - Nationwide Branches

Cindy | Mar 6, 2021

You guys have four “ Lobby Open “ signs outside on each corner of the bank .I’m new and do not know your lobby hours yet so I depended on the four “ Lobby Open “signs . I was dropped off there in front by a friend thinking the Lobby “was openafter seeing four signs posted outside . I need a new card and all of my money is direct dep however contrary to your signs the lobby was not open and you guys closed drive thru before I could get there but someone very rudely came over your drive thru speaker and basically told me too bad we are closed so now all of my money is in your bank and I have no access to it for the weekend . I work and do not get off during the week or weekend before you guys close . Just a friendlier rep would have been appreciated . Your staff is very rude . I’m a new customer and I’m considering a new bank I do not like my money being controlled by a bank that has bad customer service .