Sallie Mae Bank - Nationwide Branches

HAL1975 | Aug 2, 2023

Sallie mae is just a horrible institution. We've done business with them before and swore on the holy bible not to go near there again, but a 18 mos cd at 5.55% brought us back.

Dev1ldog | Feb 28, 2023

How often do people agree? When the overall rating is two stars, then this bank has to be terrible. Try finding multiple deposit accounts; try waiting on your deposit to post due to them floating your funds to and from an external account; the website is geared for transfers and loans, not you tracking your funds. The web designer was clueless in developing this system for users. If you are shaky in your computer knowledge or timid on transferring funds, this is not the bank for you. For peace of mind, you can do much better elsewhere. Again, check the star rating. Are they listening to their customers?

JC | Feb 10, 2023

They will now lock you out of your account until you contact them personally whenever you add an external bank that is not in their system. If it's a big name bank there's no problem but if it's not then prepare to be inconvenienced big time. To top it off you can't have more than 3 external banks. I closed my accounts due to this ridiculous new hoop to jump through.