First-Citizens Bank & Trust Company - Nationwide Branches

Branch AddressView Lobby Hours
Providence Road 5008 Forbes Drive, Charlotte, NC 28277 View Lobby Hours
Galleria Branch 5002-C Westheimer Road, Houston, TX 77056 View Lobby Hours
Mini City Branch 4801 Capital Boulevard, Raleigh, NC 27604 View Lobby Hours
King's Center Branch 4635 West Market Street, Greensboro, NC 27407 View Lobby Hours
Peachtree Branch 4451 Us Highway 64 East, Murphy, NC 28906 View Lobby Hours
Sacramento Branch 455 Capital Mall, Sacramento, CA 95814 View Lobby Hours
Temecula Main Office 44575 Avenida De Missiones, Temecula, CA 92592 View Lobby Hours
Wilmington Branch 440 South College Road, Wilmington, NC 28403 View Lobby Hours
Cotswald Branch 4325 Randolph Road, Charlotte, NC 28211 View Lobby Hours
Jacksonville San Pablo Branch 4300 San Pablo Road South, Jacksonville, FL 32224 View Lobby Hours
Lincolnton Main Office Branch 425 East Main Street, Lincolnton, NC 28092 View Lobby Hours
Indian Trail 424 Indian Trail Rd, Indian Trail, NC 28079 View Lobby Hours
Alpharetta Commons Branch 4195 Old Milton Parkway, Alpharetta, GA 30005 View Lobby Hours
Black Mountain Branch 417 West State Street, Black Mountain, NC 28711 View Lobby Hours
Walnut Cove Branch 424 North Main Street, Walnut Cove, NC 27052 View Lobby Hours
Murrieta Branch 41520 Ivy Street, Murrieta, CA 92562 View Lobby Hours
Whiteville Main 415 South Madison Street, Whiteville, NC 28472 View Lobby Hours
Oriental Branch 409 Broad Street, Oriental, NC 28571 View Lobby Hours
Oleander Branch 4022 Oleander Drive, Wilmington, NC 28403 View Lobby Hours
High Point Mendenhall Oaks Office 4045 Mendenhall Oaks Parkway, High Point, NC 27265 View Lobby Hours
Williamston Main Branch 401 West Main Street, Williamston, NC 27892 View Lobby Hours
Durham Branch 4004 Roxboro Street, Durham, NC 27704 View Lobby Hours
Pinehurst Main Branch 40 Page Drive, Pinehurst, NC 28374 View Lobby Hours
Leesburg Main Office 40 Catoctin Circle, N.E., Leesburg, VA 20176 View Lobby Hours
Southern Pines Branch 148 Saylor Street, Southern Pines, NC 28387 View Lobby Hours
Electric Road Branch 3862 Electric Road, Roanoke, VA 24018 View Lobby Hours
Roseville Branch 3711 Douglas Boulevard, Roseville, CA 95661 View Lobby Hours
Canton Branch 37 Park Street, Canton, NC 28716 View Lobby Hours
Burnsville Branch 364 East Bypass, Burnsville, NC 28714 View Lobby Hours
Hope Mills Branch 3626 North Main Street, Hope Mills, NC 28348 View Lobby Hours
Pine Valley Branch 3624 South College Road, Wilmington, NC 28412 View Lobby Hours
Tokay Branch 3604 Ramsey Street, Fayetteville, NC 28311 View Lobby Hours
Elm Street Branch 3600 North Elm Street, Greensboro, NC 27408 View Lobby Hours
Hayesville Main Branch 36 Highway 64, Hayesville, NC 28904 View Lobby Hours
Landmark Towers Branch 3535 Nw 58th Street, Oklahoma City, OK 73112 View Lobby Hours


Reviews on First-Citizens Bank & Trust Company

| Feb 25, 2023

I have been working for this company more than 5 years. I would not recommend any investment with First Citizens Bank. They are the worst performer on the market based on the customer and employee reviews, because all smart people have already left this company. Very poor management, toxic, politic based, cheep environment. Lots of lawsuits with the companies they acquire. They do not maintain quality employees and management only cares about their own bonus. HR does not exist and covers management wrong doing. During my career, I have been volunteering and working hard and doing a great job, may manager was Orlando.Torres. I was never reworded, no promised bonuses. Their politics to keep people scared, instead of rewording for a good job. They changed my remote work from home status to work in the office and without any explanation. They were sending emails to all current employees and asking people on writing positive revues to cover up their chaos. I have been dismissed during taking medical leave on PTO and my PTO has never been paid. Overall, I would not recommend this job to a friend.

| Dec 9, 2020

Too bad I can't give a MINUS 10!!! Stay far away!!!! Worst bank ever! Mgr. Carlos was so nasty so I told him to just close my cd and give me the check, he said "Don't give me orders! I'm not your slave"! He gave me an argument about everything! And when I went to another bank with the check, they had to verify check cleared so called that same branch. No answer for 1/2 hour!! And when new bank manager spoke to Carlos next day about confirming the check, his answer was "how long have you been in the banking industry because this is absolutely unnecessary"!!!!! This branch was the University Parkway branch in Lakewood Ranch Florida but I would have nothing to do with any branch! I complained and someone from Tampa called and hardly showed any interest in the way I was treated!!! Carlos should not be dealing with the public!

| Jan 29, 2019

Waste of time trying to establish a IRA CD in the Plano office. It is a commercial banking location with no one there who knows the process.


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