First-Citizens Bank & Trust Company - Nationwide Branches

Branch AddressView Lobby Hours
Oteen Branch 1201 Tunnel Road, Asheville, NC 28805 View Lobby Hours
Newport Beach Branch 1201 Dove Street, Newport Beach, CA 92660 View Lobby Hours
Cary Weston Parkway Office Branch 12002 Weston Parkway, Cary, NC 27513 View Lobby Hours
Brookridge Branch 1199 Hayes Forrest Road, Winston-Salem, NC 27106 View Lobby Hours
Swift Creek Express Branch 120 Glen Road, Garner, NC 27529 View Lobby Hours
Richmond Short Pump Town Center Bran 11776 West Broad Street, Richmond, VA 23233 View Lobby Hours
Bladenboro Branch 117 Martin Luther King Drive, Bladenboro, NC 28320 View Lobby Hours
Hickory Main Branch 117 Fourth Street, N.W., Hickory, NC 28601 View Lobby Hours
Archdale Branch 11613 North Main Street, Archdale, NC 27263 View Lobby Hours
Dunn Branch 115 South Wilson Avenue, Dunn, NC 28334 View Lobby Hours
Crewe Branch 116 West Carolina Avenue, Crewe, VA 23930 View Lobby Hours
Winterville Branch 2607 Mill Street, Winterville, NC 28590 View Lobby Hours
Lenoir Branch 115 Blowing Rock Boulevard, Lenoir, NC 28645 View Lobby Hours
The Crossings 1145 East Atlantic Street, South Hill, VA 23970 View Lobby Hours
Westgate Main 114 Westgate Road, Franklin, NC 28734 View Lobby Hours
Greensboro Church Street Branch 1132 North Church Street, Greensboro, NC 27401 View Lobby Hours
Lawrenceville Branch 112 East Hicks Street, Lawrenceville, VA 23868 View Lobby Hours
Littleton Main 111 Mosby Avenue, Littleton, NC 27850 View Lobby Hours
Monroe Branch 111 East Jefferson Street, Monroe, NC 28110 View Lobby Hours
Cherokee Crossing Branch 111 Us 441, Cherokee, NC 28719 View Lobby Hours
Pilot Mountain Branch 110 West Main Street, Pilot Mountain, NC 27041 View Lobby Hours
Richlands Branch 110 North Richland Bouldevard, Richlands, NC 28574 View Lobby Hours
Snow Hill Branch 110 North Greene Street, Snow Hill, NC 28580 View Lobby Hours
Roanoke Main 110 Church Avenue, Roanoke, VA 24011 View Lobby Hours
Newton Branch 11 South College Avenue, Newton, NC 28658 View Lobby Hours
Madison Main Branch 109 South Franklin Street, Madison, NC 27025 View Lobby Hours
North Point Commons Branch 10865 Haynes Bridge Road, Alpharetta, GA 30022 View Lobby Hours
New Market Square Branch 1082 Henderson Drive, Jacksonville, NC 28540 View Lobby Hours
Pink Hill Branch 108 West Broadway Street, Pink Hill, NC 28572 View Lobby Hours
Asheville Branch 108 Patton Avenue, Asheville, NC 28801 View Lobby Hours
Clayton Branch 10702 Us 70 West, Clayton, NC 27520 View Lobby Hours
Apex Main Branch 1070 Vision Drive, Apex, NC 27502 View Lobby Hours
Youngsville Branch 1060 Us Highway 1, Youngsville, NC 27596 View Lobby Hours
Angier Branch 46 West Depot Street, Angier, NC 27501 View Lobby Hours
Salem Main Office Branch 106 Roanoke Boulevard, Salem, VA 24153 View Lobby Hours


Reviews on First-Citizens Bank & Trust Company

| Feb 25, 2023

I have been working for this company more than 5 years. I would not recommend any investment with First Citizens Bank. They are the worst performer on the market based on the customer and employee reviews, because all smart people have already left this company. Very poor management, toxic, politic based, cheep environment. Lots of lawsuits with the companies they acquire. They do not maintain quality employees and management only cares about their own bonus. HR does not exist and covers management wrong doing. During my career, I have been volunteering and working hard and doing a great job, may manager was Orlando.Torres. I was never reworded, no promised bonuses. Their politics to keep people scared, instead of rewording for a good job. They changed my remote work from home status to work in the office and without any explanation. They were sending emails to all current employees and asking people on writing positive revues to cover up their chaos. I have been dismissed during taking medical leave on PTO and my PTO has never been paid. Overall, I would not recommend this job to a friend.

| Dec 9, 2020

Too bad I can't give a MINUS 10!!! Stay far away!!!! Worst bank ever! Mgr. Carlos was so nasty so I told him to just close my cd and give me the check, he said "Don't give me orders! I'm not your slave"! He gave me an argument about everything! And when I went to another bank with the check, they had to verify check cleared so called that same branch. No answer for 1/2 hour!! And when new bank manager spoke to Carlos next day about confirming the check, his answer was "how long have you been in the banking industry because this is absolutely unnecessary"!!!!! This branch was the University Parkway branch in Lakewood Ranch Florida but I would have nothing to do with any branch! I complained and someone from Tampa called and hardly showed any interest in the way I was treated!!! Carlos should not be dealing with the public!

| Jan 29, 2019

Waste of time trying to establish a IRA CD in the Plano office. It is a commercial banking location with no one there who knows the process.


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