ChoiceOne Bank - Nationwide Branches

Savvy | Jul 17, 2020

Terrible experience trying to get a mortgage. I’ve got great credit, have gotten literally dozens of mortgages over the past 40 years. I completed an online application, waited a week and never heard anything. I then contacted the bank, was told that my loan had been assigned to a certain person, they were unavailable but I was asked to send an email to their processing assistant, which I did. I waited another week never heard anything no response to email no phone call. I then called the bank again and was told that they were sorry, and said a different person would be in touch. She did call the next day, and I followed up with some additional information. She was a complete idiot after going through some of the information she started spouting off all these guidelines and rules. And that I would not be able to get a mortgage. This is quite ridiculous and that the amount that I was requesting is about 1/2 of the value of the home ans about 1/30 of my net worth. Don’t waste your time, there are better options available.

Malcolm | May 21, 2020

Hate banks, bankers, and any institutions that are like banks. Lakestone bank lied to us when they told us we could have a overdraft protected account. They charged us $35 over draft fee. Then gave it back when we flipped out on them. They then charged us a $35 fee to fix it. Covid makes it so we cant go to the bank and the shut it down and change it to Choice One which has a policy to charge $50 on all savings accounts. So they charged us $25 to open as Lakestone then 3 months later charge us $50 as the new bank policy. So I see it that they basicly stole $110 from me in 3 months time. Imagine how much money they made off everyone's savings accounts.