Capital One, National Association - Nationwide Branches

Branch AddressView Lobby Hours
Northline Branch 4414 N Freeway, Suite 1000, Houston, TX 77022 View Lobby Hours
St Charles Drive Up Branch 4401 St. Charles Avenue, New Orleans, LA 70115 View Lobby Hours
American University Branch 4400 Massachusetts Avenue N.W., Washington, DC 20016 View Lobby Hours
Baton Rough Main Office 440 Third Street, Baton Rouge, LA 70802 View Lobby Hours
Englewood Branch 44 Nathaniel Place, Englewood, NJ 7631 View Lobby Hours
Ashburn Town Square 43931 Farmwell Hunt Plaza, Ashburn, VA 20147 View Lobby Hours
South Plano Branch 437 Coit Road, Plano, TX 75024 View Lobby Hours
Massapequa Branch 4374 Sunrise Highway, Massapequa, NY 11758 View Lobby Hours
Broadlands Center Branch 43200 Broadlands Center Plaza, Ashburn, VA 20148 View Lobby Hours
William Cannon Branch 4301 W William Cannon Drive, Austin, TX 78749 View Lobby Hours
Brambleton Town Center Branch 42405 Ryan Rd, Brambleton, VA 20148 View Lobby Hours
Williston Park Branch 422 Hillside Ave., Williston Park, NY 11596 View Lobby Hours
Wakefield Branch 4201 White Plains Road, Bronx, NY 10466 View Lobby Hours
Gentilly Drive-In Branch 4201 Elysian Fields Avenue, New Orleans, LA 70122 View Lobby Hours
Braker & Stonelake Branch 4200 West Braker Lane, Austin, TX 78759 View Lobby Hours
Kinder Branch 420 North 9th Street, Kinder, LA 70648 View Lobby Hours
Court Street Branch 420 Court Street, Brooklyn, NY 11231 View Lobby Hours
Saddlebrook Branch 419 Market Street, Saddle Brook, NJ 7663 View Lobby Hours
Metro And Marcy Branch 416 Metropolitian Avenue, Brooklyn, NY 11211 View Lobby Hours
Mid City Branch 4121 Canal Street, New Orleans, LA 70119 View Lobby Hours
Bohemia Airport Branch 4110 Veterans Memorial Highway, Bohemia, NY 11716 View Lobby Hours
Cheshire Station Branch 4101 Cheshire Station, Dale City, VA 22193 View Lobby Hours
Ballston Common Mall Branch 4238 Wilson Blvd, Arlington, VA 22203 View Lobby Hours
Jennings Branch 409 North Cary Avenue, Jennings, LA 70546 View Lobby Hours
Flushing Branch 41-60 Main Street, Flushing, NY 11355 View Lobby Hours
Midtown Branch 408 Webster Street, Houston, TX 77002 View Lobby Hours
Nyc Fifth Avenue Branch 404 Fifth Avenue, New York, NY 10018 View Lobby Hours
Los Rios Branch 4024 14th Street, Plano, TX 75074 View Lobby Hours
Westside High School Branch 403 South Orange Avenue, Newark, NJ 7103 View Lobby Hours
402 East Ridgeville Blvd. Branch 402 East Ridgeville Boulevard, Mount Airy, MD 21771 View Lobby Hours
23rd & 9th Branch 401 West 23rd Street, New York, NY 10011 View Lobby Hours
Columbia Street Drive-Up(Limited) 401 Columbia Street, Bogalusa, LA 70427 View Lobby Hours
Springcreek Branch 4000 W. Springcreek Parkway, Plano, TX 75024 View Lobby Hours
Lockport Branch 400 Crescent Avenue, Lockport, LA 70374 View Lobby Hours
North Side Branch 400 Austin Street, Bogalusa, LA 70427 View Lobby Hours


Reviews on Capital One, National Association

| Jan 2, 2024

Like others, I've been with Capital One and its predecessor ING Direct since 2007. I've also been getting cheap bank rates on my savings account and didn't realize that there was something better, although I've limited the amount there vs. other banks because of the low rate. The other problem with Cap One is that to set up an account, one has to have and give a cell phone number. My cell is off 99% of the time and literally only three people/orgs have the number on an absolute need to know basis. Since there's no workaround and no setting up accounts on the phone. End of story for Cap One savings account for me.

| Apr 19, 2023

Closed my account today after years of frustration dealing with Capitol One--Oh how miss Calcasieu Marine--haven't decided yet where to open my new account --but strongly advise staying away from Capitol One--nothing against the employees in Sulphur--it is the overall policies of the bank which are trying to force customers to switch to online banking with no exceptions for older folks like me who do not want to bank on cell phone or personal computer. So many branches closed --long before covid--soon there will be no live employees at few local branches that remain and soon no local branches.

| Nov 1, 2022

I never in my 80 years of life seen a company that treat their customers like shit and still expect them to come back. I have always paid my bills monthly without hesitation, in the past I have had so many things to happen that I even tore up my WalMart card when I saw it was Capital 1. My most recent run in with them was when my parents passed away and we were dividing their estate among 4 kids , one child had died and I had his part of the estate because his funeral bills and medicines before he died along with a lot of other debt he owed me, I had things worked out among the other siblings where I could get my money without filing it through the court, when the day came to where the estate was to be settled, the court did a debt check on us kids and to my surprise, Capital One had entered a debt that named me as one that owed them close to $25.000 which was a total lie, I don't owe anyone, I called them and the credit company and asked for the information, they told me it would take 3 weeks to get it, when I asked them what the debt was and they couldn't tell me. Needless to say, this postponed everything and added another $5000 in holdup cost and interest, I then called Capital one and asked them some of the questions the collection agency couldn't. PISSED OFF NOW that the person they had me mistaken to be lived in another City, a different SS number, everything was different, as I asked them questions, they acted like they were the stupidest people on earth. They told me that I would have to file an appeal to the collection agency and the papers were to be sent via mail to me, no, they couldn't send them via email of text and the appeal might take 90 days to come up. Now its 4 months later, the court has held my part and added charges to my part and paid off the others, when I finally got things cleared, I lost all of the money I was owed, the court had added $16000, the attorney had $1200 more and I had lost almost all of the $60.000 I was owed in the Estate. Thanks Capital one. Rate them, I would have to go deep into my sewer to find anything close to a rating


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