Broadway National Bank - Nationwide Branches

Branch AddressView Lobby Hours
Austin Midtown Branch 911 W 38th St, Austin, TX 78705 View Lobby Hours
Medical Center Branch 8056 Fredericksburg Road, San Antonio, TX 78229 View Lobby Hours
Culebra Branch 7576 Culebra Road, San Antonio, TX 78251 View Lobby Hours
Randolph Air Force Base Branch 629 3rd St W, Randolph Afb, TX 78150 View Lobby Hours
Kyle Branch 5809 Kyle Parkway, Kyle, TX 78640 View Lobby Hours
Schertz Branch 5557 Fm 3009, Schertz, TX 78154 View Lobby Hours
Air Force Village Branch 5100 John D. Ryan Boulevard, San Antonio, TX 78245 View Lobby Hours
Potranco Village Branch 502 W. Loop 1604 N, San Antonio, TX 78251 View Lobby Hours
Kerrville Branch 500 Main Street, Kerrville, TX 78028 View Lobby Hours
Air Force Village I Branch 4917 Ravenswood Drive, San Antonio, TX 78227 View Lobby Hours
West Commerce Branch 4347 West Commerce Street, San Antonio, TX 78237 View Lobby Hours
Alamo Heights Branch 401 Austin Highway, San Antonio, TX 78209 View Lobby Hours
Brooke Army Medical Center 3600 George C Beach Ave, San Antonio, TX 78234 View Lobby Hours
Buda Branch 321 North Fm 1626, Buda, TX 78610 View Lobby Hours
City Base Landing Branch 3202 S.E. Military Drive, San Antonio, TX 78223 View Lobby Hours
Dripping Springs Branch 320 East Us Highway 290, Dripping Springs, TX 78620 View Lobby Hours
San Marcos Branch 301 North C M Allen Parkway, San Marcos, TX 78666 View Lobby Hours
Army Medical Dept Center & School 2840 Stanley Road, Fort Sam Houston, TX 78234 View Lobby Hours
Leon Springs Branch 24175 Ih-10 West, San Antonio, TX 78257 View Lobby Hours
Fort Sam Houston Branch 2302 Stanley Road, San Antonio, TX 78234 View Lobby Hours
Hondo Branch 233 19th Street, Hondo, TX 78861 View Lobby Hours
New Braunfels Branch 2219 Common Street, New Braunfels, TX 78130 View Lobby Hours
Encino Branch 20710 U.S. 281 N., San Antonio, TX 78258 View Lobby Hours
Bulverde Branch 20440 Highway 46 West, Spring Branch, TX 78070 View Lobby Hours
Fredericksburg Branch 204 West Main Street, Fredericksburg, TX 78624 View Lobby Hours
Stone Oak Branch 18700 Stone Oak Parkway, San Antonio, TX 78258 View Lobby Hours
Huebner Branch 16767 Huebner Road, San Antonio, TX 78248 View Lobby Hours
Seguin Branch 1475 East Court Street, Seguin, TX 78155 View Lobby Hours
Wimberley Branch 14710 Ranch Rd 12, Wimberley, TX 78676 View Lobby Hours
San Pedro Branch 13432 San Pedro, San Antonio, TX 78216 View Lobby Hours
Nacogdoches Branch 13429 Nacogdoches Road, San Antonio, TX 78217 View Lobby Hours
Shavano Branch 13119 Huebner Road, San Antonio, TX 78230 View Lobby Hours
Bee Cave Branch 12101 Bee Caves Rd, Bee Cave, TX 78738 View Lobby Hours
Helotes Branch 12589 Bandera Rd., Helotes, TX 78023 View Lobby Hours
Broadway National Bank - Mobile Bran 1177 Ne Loop 410, San Antonio, TX 78209 View Lobby Hours
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Reviews on Broadway National Bank

| Jul 3, 2024

have been a customer of Broadway National Bank's Wealth Management Division for over 30 years (since 1990), but my recent experiences have been deeply troubling. Following the retirement of my previous trust officer, I have been dealing with a new member in a leadership position who has displayed unprofessionalism, rudeness, and unethical behavior at an unprecedented level. In the past 60 days, this leadership member of Broadway National Bank's Wealth Management Division has completely halted my fiduciary distributions without providing a clear or justifiable explanation (stating that my current employment of 6 years is more of a “side hustle” and not a job). Moreover, I was handed a medical bill that is over two years old and was demanded to pay it. The same individual advised me to stop seeking "unnecessary" medical treatment, claiming that the treatments I have been receiving for over a decade were more cosmetic than medically necessary. This is particularly concerning coming from someone who is not a licensed physician. I responded, "I have never paid a medical bill; why would I start now?" I am shocked and deeply disappointed that a supposedly reputable financial institution would treat a long-standing customer in such a deplorable manner. The explanation I received was, "I don’t know what your last trust officer was doing, but things are now changing." I strongly advise anyone considering Broadway National Bank for wealth management services, or any banking services at that matter, to think twice. Their management and leadership are extremely rude and this is not what my loved ones intended when they chose Broadway National Bank as the trustee for our family's estate and planning needs. The lack of professionalism is appalling. I have written many reviews, and I must say that this one is probably my most important and informative. I believe that any other financial institution would provide a much better experience than Broadway National Bank. I, Traci Mitchell, accept and agree to all the provisions of all the Trust Agreements I have been left as a beneficiary (for legal purposes).


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