Branch | Address | View Lobby Hours |
---|---|---|
Austin Midtown Branch | 911 W 38th St, Austin, TX 78705 | View Lobby Hours |
Medical Center Branch | 8056 Fredericksburg Road, San Antonio, TX 78229 | View Lobby Hours |
Culebra Branch | 7576 Culebra Road, San Antonio, TX 78251 | View Lobby Hours |
Randolph Air Force Base Branch | 629 3rd St W, Randolph Afb, TX 78150 | View Lobby Hours |
Kyle Branch | 5809 Kyle Parkway, Kyle, TX 78640 | View Lobby Hours |
Schertz Branch | 5557 Fm 3009, Schertz, TX 78154 | View Lobby Hours |
Air Force Village Branch | 5100 John D. Ryan Boulevard, San Antonio, TX 78245 | View Lobby Hours |
Potranco Village Branch | 502 W. Loop 1604 N, San Antonio, TX 78251 | View Lobby Hours |
Kerrville Branch | 500 Main Street, Kerrville, TX 78028 | View Lobby Hours |
Air Force Village I Branch | 4917 Ravenswood Drive, San Antonio, TX 78227 | View Lobby Hours |
West Commerce Branch | 4347 West Commerce Street, San Antonio, TX 78237 | View Lobby Hours |
Alamo Heights Branch | 401 Austin Highway, San Antonio, TX 78209 | View Lobby Hours |
Brooke Army Medical Center | 3600 George C Beach Ave, San Antonio, TX 78234 | View Lobby Hours |
Buda Branch | 321 North Fm 1626, Buda, TX 78610 | View Lobby Hours |
City Base Landing Branch | 3202 S.E. Military Drive, San Antonio, TX 78223 | View Lobby Hours |
Dripping Springs Branch | 320 East Us Highway 290, Dripping Springs, TX 78620 | View Lobby Hours |
San Marcos Branch | 301 North C M Allen Parkway, San Marcos, TX 78666 | View Lobby Hours |
Army Medical Dept Center & School | 2840 Stanley Road, Fort Sam Houston, TX 78234 | View Lobby Hours |
Leon Springs Branch | 24175 Ih-10 West, San Antonio, TX 78257 | View Lobby Hours |
Fort Sam Houston Branch | 2302 Stanley Road, San Antonio, TX 78234 | View Lobby Hours |
Hondo Branch | 233 19th Street, Hondo, TX 78861 | View Lobby Hours |
New Braunfels Branch | 2219 Common Street, New Braunfels, TX 78130 | View Lobby Hours |
Encino Branch | 20710 U.S. 281 N., San Antonio, TX 78258 | View Lobby Hours |
Bulverde Branch | 20440 Highway 46 West, Spring Branch, TX 78070 | View Lobby Hours |
Fredericksburg Branch | 204 West Main Street, Fredericksburg, TX 78624 | View Lobby Hours |
Stone Oak Branch | 18700 Stone Oak Parkway, San Antonio, TX 78258 | View Lobby Hours |
Huebner Branch | 16767 Huebner Road, San Antonio, TX 78248 | View Lobby Hours |
Seguin Branch | 1475 East Court Street, Seguin, TX 78155 | View Lobby Hours |
Wimberley Branch | 14710 Ranch Rd 12, Wimberley, TX 78676 | View Lobby Hours |
San Pedro Branch | 13432 San Pedro, San Antonio, TX 78216 | View Lobby Hours |
Nacogdoches Branch | 13429 Nacogdoches Road, San Antonio, TX 78217 | View Lobby Hours |
Shavano Branch | 13119 Huebner Road, San Antonio, TX 78230 | View Lobby Hours |
Bee Cave Branch | 12101 Bee Caves Rd, Bee Cave, TX 78738 | View Lobby Hours |
Helotes Branch | 12589 Bandera Rd., Helotes, TX 78023 | View Lobby Hours |
Broadway National Bank - Mobile Bran | 1177 Ne Loop 410, San Antonio, TX 78209 | View Lobby Hours |
Traci Mitchell | Jul 3, 2024
have been a customer of Broadway National Bank's Wealth Management Division for over 30 years (since 1990), but my recent experiences have been deeply troubling. Following the retirement of my previous trust officer, I have been dealing with a new member in a leadership position who has displayed unprofessionalism, rudeness, and unethical behavior at an unprecedented level. In the past 60 days, this leadership member of Broadway National Bank's Wealth Management Division has completely halted my fiduciary distributions without providing a clear or justifiable explanation (stating that my current employment of 6 years is more of a “side hustle” and not a job). Moreover, I was handed a medical bill that is over two years old and was demanded to pay it. The same individual advised me to stop seeking "unnecessary" medical treatment, claiming that the treatments I have been receiving for over a decade were more cosmetic than medically necessary. This is particularly concerning coming from someone who is not a licensed physician. I responded, "I have never paid a medical bill; why would I start now?" I am shocked and deeply disappointed that a supposedly reputable financial institution would treat a long-standing customer in such a deplorable manner. The explanation I received was, "I don’t know what your last trust officer was doing, but things are now changing." I strongly advise anyone considering Broadway National Bank for wealth management services, or any banking services at that matter, to think twice. Their management and leadership are extremely rude and this is not what my loved ones intended when they chose Broadway National Bank as the trustee for our family's estate and planning needs. The lack of professionalism is appalling. I have written many reviews, and I must say that this one is probably my most important and informative. I believe that any other financial institution would provide a much better experience than Broadway National Bank. I, Traci Mitchell, accept and agree to all the provisions of all the Trust Agreements I have been left as a beneficiary (for legal purposes).
Lender | APR | Rate (%) | Monthly Payment |
Learn More |
---|---|---|---|---|
NMLS ID: 1835285 |
6.380% |
6.250% 0.88 points $4,400 fees |
$1,971 | Learn More |
NMLS ID: 401822 |
6.818% |
6.625% 1.00 points $6,400 fees |
$2,049 | Learn More |
NMLS ID: 1025894 |
6.984% |
6.875% 0.88 points $3,545 fees |
$2,103 | Learn More |
NMLS ID: 3030 |
7.200% |
7.125% 0.75 points $2,400 fees |
$2,156 | Learn More |
Lender | APR (%)? | Monthly Payment? | Learn More |
---|---|---|---|
Third Federal Savings and Loan See Table |
Intro APR
7.490 %
After Intro: 7.490 % |
$0 |
Learn More
More Info |