Bank OZK - Nationwide Branches

HB | Sep 12, 2023

Can not cash a check at the branch on Chenal, because I did not have an appointment for the lobby. Could not use the Window service, it closes at 2pm on a Friday. I have a business account and am finding it very difficult to bank at this establishment. Will not even mention the online banking error caused by a bank employee that took more work to correct than it is worth. Hate it, try to bank local, but this is nuts.

Horrible bank. Don't even try to open an account | Sep 6, 2023

I wasted 30 minutes jumping through all their hoops trying to open an account online, only to get near the end and have a message, "Oops, something happened. Try again." I called their toll free line and had to wait too long. The lady said, "I will send you an email and you can continue. You won't lose any of your data." I tried it; it wouldn't let me access my data. I called again. This time another lady said, "It doesn't save your data. You have to start over." There are too many banks who want our business; we don't have to put up with crap like this. Don't waste your time.

Beth Ytzen | May 6, 2023

Good down home bank. I have been banking with Bank OZK for 9+ years and have never had any problems. Service is prompt, personal and pleasant. I have had several CDs with them and all were exactly as expected. I also bank online with them and whenever I have had a question or problem they can alway answer or handle the problem. I highly recommend Bank OZK. My branch is in Lonsdale, AR, near Hot Springs, AR. I plan to continue to hold my checking and savings accounts there. In the current economy, CDs are not very competitive there, however.