Alpine Bank - Nationwide Branches

GregW | Feb 14, 2021

This is the worst bank I’ve ever had the displeasure of using. Horrible customer service after hours or on weekends and they just will not invest the capitol to ensure their customers can speak to a representative if they have an issue. The quality of tellers is seriously lacking, there seems to be a huge disconnect between the tellers professionalism and the bank presidents.. I rarely see any administration running their crew, I just see a lot of young people running rouge with bad attitudes and terrible service routinely. I don’t see improvement over the years and have finally given up and opened a first bank account. The online app is buggy, the “leave a message” option doesn’t work if you use the website. If you want to be frustrated and have terrible teller service as well as nonexistent customer service after hours or weekend, this is your place. This bank is not good and if I could give them no stars I would.